Sales Rating
1
BEWARE of Automax Del City & Sales Mgr Rick H.!!!
Written by lafranjd on 5/18/13 10:34:35 PM PDT
Recommend this dealer?
No
Purchased a vehicle from this dealer?
No
Automax Hyundai Del City
BEWARE of Automax Del City & Sales Mgr Rick H.!!! Worst car buying experience EVER. I contacted Rick via e-mail for quotes on a new Elantra. He responded with "MY SELL PRICE WITH A SPARE TIRE INCLUDED IS $XX+ 299 PROCESSING = $XX AND YOU CAN DEDUCT REBATES". It wasn't the best deal I had received bu...
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Dealer Response
We're sorry to hear that you had a negative experience at our dealership.
I can assure you that it was never our intention to disappoint or frustrate you.
We want all of our customers to leave our lot feeling confident about their decision to choose Automax Hy... Read more
Sales Rating
4
Lilian O is an amazing sales person
Written by jova33 on 5/10/13 9:54:55 PM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Automax Hyundai Del City
First thing I said to her was, "I'm not getting a car today, I'm just looking." And I left with a car!
Ok ok, it was the car I wanted, and she got us the rebates that brought the price of the car down to the price we were willing to pay.
My wife and I stepped out to discuss the prices, and we calle...
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Dealer Response
Your feedback is greatly appreciated.
I'm happy to hear that Lilian was able to impress you during the sales process by delivering honest and hassle-free customer service.
I'm sorry, however, to hear that you were not satisfied during your experience with our ... Read more
Sales Rating
4
Good and Bad
Written by dawoods61 on 1/16/13 11:40:50 AM PST
Recommend this dealer?
No
Purchased a vehicle from this dealer? Yes
Automax Hyundai Del City
The buying experience was great. Benjamin the sales man was awesome to work with and so was the gentleman in the finance office. However after that everything has gone down hill. Due to a sick parent, lost job by a child and few other financial issues, I asked them if they would be willing to pay on...
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Dealer Response
Thank you for taking the time to write about your experience with us.
It’s great that you were pleased with Benjamin and our finance department.
I’m sorry to hear that your opinion of our dealership has changed since your initial visit.
I would like the opport... Read more
Sales Rating
4
Liked Lilian
Written by draketrumpet on 9/21/12 5:16:39 PM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Automax Hyundai Del City
Lilian O. was very helpful. When we arrived she had several cars lined up along the lines of what we were looking for. She stuck around long enough to answer any questions we had, gave us the keys and left us alone while we inspected and drove several of the cars. She was very accommodating of us br...
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Dealer Response
Thank you for taking the time to write about your experience with Lilian and our dealership.
At Automax Hyundai, it is of utmost importance that each of our guests drives off the lot knowing how deeply they are valued.
I am glad that we were able to show you h... Read more
Sales Rating
5
Excellent Dealer
Written by mley on 9/4/12 4:25:20 PM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Automax Hyundai Del City
Dealership was great. Sales lady was great to work with. I knew what I wanted and they had it. All I had to do was make a call to verify vehicle was still there and walked in to sign papers. Fast and easy. Thanks
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Dealer Response
Thank you for the great review! We aim to go above and beyond in customer service and I'm happy to hear that our hard work and dedication does not go unnoticed. We truly appreciate your business and hope to see you in the future! Don't forget to visit us on Fa... Read more
