Customer Reviews of Subaru of Dayton
Great place to purchase a car!
byon 08/18/2023
I loved my 2018 Subaru Forester and bought a new one. The Dealership and my sales Team were awesome! Made things simple and professional! They went the extra mile! Specially Steve our salesman!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
servive review
byon 02/21/2024
very streamlined getting car in for service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service on my Ascent
byon 01/09/2024
My tech rep explains everything my car needed, the fees associated and time to complete
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service visit
byon 01/08/2024
Staff helpful & professional. Centralized scheduling was a mess. Called 3x, finally went online. Would prefer to call service dept directly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Top notch
byon 10/03/2023
They always provide the service needed and give a good explanation if anything different is needed. Check in is extremely easy and the first thing they do is cover the driver seat with plastic so it doesn’t get dirty. Then they take a 360 picture of the car so they know if any new damage happens when the car is in their care. I won’t take my Subaru anyplace else!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 09/25/2023
Everything was completed quickly and accurately!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great place to purchase a car!
byon 08/18/2023
I loved my 2018 Subaru Forester and bought a new one. The Dealership and my sales Team were awesome! Made things simple and professional! They went the extra mile! Specially Steve our salesman!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ann Blackburn
byon 08/05/2023
Sales woman was helpful and professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Service!!!
byon 07/11/2023
I took my Subaru Crosstrek into Subaru of Dayton for servicing. My navigational system had stoppped vocalizing. They found the issue quickly and showed me how to fix this issue if it happens again. Wonderful service!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change? Stay away.
byon 05/01/2023
I Paid $31,000 for a brand new WRX 2 years ago and i kept bringing it here to get my oil changed, all was fine up until the recent visit. They stripped the threads on my oil pan because their mechanics that they have there now have no idea how to properly do a simple task such as an oil change. Not only that but they haven’t did anything to make it right at all, they basically told me im out of luck because im not 21 yet, leading me to have to inconvenience other people just to get to work. I had to buy the gaskets for them because they cant order $12 worth of aluminum out of state because the shipping would cost too much apparently. still waiting on my car and at the time of this review its been 2 weeks since i’ve taken it in. Do not go here for service on your car unless you want people who don’t know what they’re doing do work on your car, or if you like getting screwed over and getting no help at all.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Honest dealership
byon 03/06/2023
Steve, the salesman, was informative, knowledgeable who addressed my questions in an understandable manner.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great job
byon 01/17/2023
My Outback had a recall and the dealership ordered the parts and let me know when they arrived. Scheduling was easy and the job was completed as promised, no surprises.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Subaru of Dayton Provides Quality Service
byon 07/11/2022
I appreciate their thoroughness in reviewing procedures when I bring my car in and what they have done when finished. They are efficient and effective and provide timely updates throughout the process. I recommend the service they provide.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 05/23/2022
As usual, Subaru of Dayton has a wonderful team I appreciate them very much
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Subaru of Dayton Service
byon 03/07/2022
Really great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Superb Service!
byon 12/26/2021
Every time I bring either of my Subarus into this dealership for service, I always receive the best customer service. They have always been honest with what my vehicle needs, and even replacing items under warranty without any hassles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 01/25/2019
Great and timely work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best car buying experience ever!
byon 01/10/2019
I VISITED Dayton Subaru and was surprised by the no pressure sales team. I was also delighted with the ease of leasing a car. I liked the fact that everything was "up front" no games just honest pricing and care for the customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Subaru of Dayton was there when I needed them.
byon 11/08/2018
Broke down while traveling due to overuse abuse of electrical system in car. We were stranded late at night on a busy Interstate Highway. Subaru Roadside assistant was wonderful and the next morning Subaru of Dayton had us on the road again within an hour with our Outback again running like a champ. Thank you Subaru of Dayton.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Subaru of Dayton (OH) - best of the best
byon 10/29/2018
When I needed to replace my death-trap car in a hurry, this dealership (and especially my sales consultant) went far above and beyond the norm to get me a vehicle that was in my price range, with the features I wanted/needed, and in a very timely manner. I had previously purchased three Saturn cars from this same dealership; the care and concern shown for customers has not diminished over time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outstanding Service
byon 10/28/2018
I have been in for service a couple of times recently for my Subaru Legacy. Once for a tire rotation/ alignment and the other to replace my car battery. The Service Advisor Dean Erbes was outstanding as he always is when I bring in the car for service. The price was reasonable and the mechanic did great work. Everybody at the dealership from the receptionist to the person that sold me my car (Micah) are very nice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Interior Detail
byon 07/13/2018
My 8 y.o. vomitted in the backseat of our 2017 Outback while we were driving down the highway. At the next rest-stop, I did as much gross decontamination as possible, but as you can imagine it was NOT good enough. Several days later, I took it to Subaru of Dayton for a detailing of the Interior. As usual, Dean and all of the Service Guys/Gals took care of me. I LOVE taking my Outbacks there for service; it's affordable, friendly, timely, complete, and FREE COFFEE ! Car is better than new on the inside, and no more vomit smell. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Love makes a Subaru a Subaru! We love our customers, because they are our family. Since we are family, please stop by! Please bring your pets, we would love to meet them and spoil them! We truly care!
1 Comments