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Team Toyota Service Reviews

  • 905 Brady Ave
  • Steubenville, OH 43952 (map)
  • Chat with Dealer
Service Rating:

Make sure they know your last name

Written by toyjust1010 on 06/20/11 10:00:33 AM PDT
Recommend this dealer? No

Parents took their RAV4 in for routine oil change/rotate tires. Did not want the interior air filter changed. There just happened to be another gentleman with their same last name. A tech came out and asked for that last name and the other customer went forward and authorized work to be done. That work was for our vehicle, not his. So mom had to stop the techs from performing that work. Then there were grease stains all over the interior. Would not recommend them for service. I actually purchased my Toyota elsewhere because of service.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Not applicable

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