Make sure they know your last nameWritten by toyjust1010 on 06/20/11 10:00:33 AM PDT Go back to Service reviews
Recommend this dealer? No
Parents took their RAV4 in for routine oil change/rotate tires. Did not want the interior air filter changed. There just happened to be another gentleman with their same last name. A tech came out and asked for that last name and the other customer went forward and authorized work to be done. That work was for our vehicle, not his. So mom had to stop the techs from performing that work. Then there were grease stains all over the interior. Would not recommend them for service. I actually purchased my Toyota elsewhere because of service.