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Crown Chrysler Dodge Jeep Ram Service Reviews

  • 6350 Perimeter Loop Rd
  • Dublin, OH 43017 (map)
  • (888) 521-6477
  • Chat with Dealer
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Service Rating No Customer Service Here By mmnear on 12/19/13 12:16:49 PM PST
Recommend this dealer? No

Firstly, it wasn't 2 weeks after the incident that I contacted Crown. It was 4 business days (I have phone records to back that up), which was the first time I tried to play my iPod after having my car in for service. I called the instant I realized it was no longer in my car as my iPod hasn't been ...
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Dealer Response

Mmnear, Thank you for your review we do appreciate knowing about these matters. First as you recall it was two weeks before you communicated with us that your ipod was missing. Your vehicle was here for less than 8 hours and we take great steps to keep our cu... Read more

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Service Rating Service Rating Damon C. By charlene15 on 11/22/13 05:05:55 PM PST
Recommend this dealer? Yes

Damon C., the service manager went above and beyond to ensure I was satisfied with the service department. Thanks so much Mr. C.!
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Service Rating Awesome Service By peanut210 on 03/25/13 03:56:26 PM PDT
Recommend this dealer? Yes

Kevin K. did an awesome job with my jeep. He was professional and knew what he was talking about. I appreciate honestly and that's what I got with Kevin! Will definitely bring my jeep back to Crown!
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Dealer Response

Thank you for sharing your experience with us. We are glad to hear your trip to Crown CJDR Dublin was so pleasant. We look forward to the next opportunity to serve your automotive needs. Your Friends at Crown CJDR Dublin

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Professional Customer Service at Crown Chrysler By beckikm on 02/08/12 08:50:01 AM PST
Recommend this dealer? Yes

During my recent visit to Crown Chrysler for service on my Chrysler 300, I received outstanding customer service from Damon Clark and excellence technical service from Waiokeola Ching. My questions and concerns were addressed in a professional manner, and all service exceeded my expectations. It is ...
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Dealer Response

Crown Chrysler Jeep Dodge Ram Dublin replied on 02-14-2012 Thank you for taking the time to share your experience with us. We are pleased to know that Damon Clark and Waiokeola Ching have taken such great care of you. Our aim is to give every customer the high... Read more

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Service Rating Excellent Service in a professional and clean environment By chester904 on 01/26/12 11:29:18 AM PST
Recommend this dealer? Yes

The service is at Crown Jeep in Dublin, OH was a very positve experience. They have a staff of service professionals that make the entire process very organized and quick. Dustin Litteral was my service advisor and he was knowledgable, professional, organized and made the entire experience as please...
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Dealer Response

Thank you for your time to give feedback about our Service Department. We are pleased to hear that your vehicle service experience with us was so positive. Dustin Litteral and the rest of our service crew are always striving to be very thorough and concise. We... Read more

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