My 2008 Yaris Hatchback was going to be my last car ever - it had so many good things like the cup holder up on the dash so I couldn't spill it reaching down, and it had all the gauges in the middle of the console instead of behind the steering wheel. However, I got an email from Steve H. from the internet department, who suggested that I might get a good deal at this time if I were to trade in for a newer model at this time. He told me to call Steven S. who said they had a silver Yaris is stock, so I went over and got the royal treatment. The 2012 had several improvements that outweighed the loss of my 2008. The main thing was a 5-speed manual transmission (I had to settle for the automatic 2008 because no manuals available). Curt K. handled the paperwork and was so down-to-earth that I felt I was with an old friend, and when I went through the service area Jameson C. asked if I wanted to make an appointment for the first checkup. This experience has confirmed once more that the only place I will ever go for sales or service is Byers Toyota of Delaware, Ohio.
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