Customer Reviews of White Allen Volkswagen
Found the perfect car for me
byon 11/14/2023
I love this dealership and its people. Everyone is very kind, helpful, and patient. They take the time to discuss all your options and address all your concerns until you find exactly what you want. They helped me find a car that I absolutely love. I would recommend this place to anyone looking for a car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Found the perfect car for me
byon 11/14/2023
I love this dealership and its people. Everyone is very kind, helpful, and patient. They take the time to discuss all your options and address all your concerns until you find exactly what you want. They helped me find a car that I absolutely love. I would recommend this place to anyone looking for a car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
White Allen VW won’t Keep you Laggin
byon 10/24/2022
They have been a tremendous help! Our situation was a tough one and they were patient and made everything work in our favor!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Amazing
byon 10/22/2022
Friendliness, willingness to work hard to satisfy their customers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
TOP NOTCH QUALITY
byon 10/21/2022
Got my oil changed by technician Austin and couldnt be happier. He got it done same day, and even noticed some other repairs the vehicle needed as well! I will be returning in the future, and i would highly reccomend this place for all your service needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome service!!
byon 10/20/2022
The service department is great. The staff is friendly, professional and take great care of my Volkswagen
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Stan’s the Man!
byon 04/01/2021
Stan is the man to see for your next car! He is on your side to get the best deal, he goes above and beyond to make sure you are satisfied! The dealership was easy to work with and we will always work with Stan in the future at WA. We won’t go anywhere else!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
I love my car
byon 03/17/2021
I had a great experience with Stan at White Allen on my VW buying a 2021 Jetta. He was honest and fair in pricing and easy to work with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Stan is the Man
byon 03/12/2021
The Salesperson "Stan" provided excellent service. I was well pleased, I went back two days later and bought another vehicle. That speaks volume, value and satisfaction. Well Job Done, I even gave him a title. "Stan The Man" that Makes it Happen. I have referred others to purchase their new vehicle from Stan the Man, and as I continue in the future of buying vehicles, Stan will be the first Ssleperson I choose, total so far I purchased ks 3 vehicles no to mention I reside in Dallas Texas and drive to Dayton Ohio just for Stan the Man to sell me my next new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
MsInfinity
byon 03/10/2021
very Professional and very helpful! I am enjoying my car!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service!
byon 03/10/2021
I went in not knowing what to buy and I left with the car I was looking for. Stan McKnight is one of the best, if not the best salesman I’ve come across. Definitely would refer him to anyone looking for used cars.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
A1 service at its best!!
byon 03/10/2021
No Dislikes! Stan and Rob where great to work with on the sale of my new 21 Atlas Cross SUV! I told them what I was looking for and they found my car!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New car purchase
byon 01/13/2021
Just picked up my new 2020 Tiguan from Stan Mcknight. He made the buying experience very easy and was patient when it came to getting me the exact color I wanted. Thank you Stan
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bad Business
byon 06/02/2015
I have been a customer of White Allen over 10 years now. I have owned several VW's and Audi's both. I have known many people who have been employed by White Allen over the years. I bought a new GLI from them in December of 2013, a 2014 model. I have had nothing but problems from this car from literally the 2nd week of having the car. This would be the 4th car I have purchased from White Allen alone. Over the years I have seen some degradation in quality of service, but now it seems much more prevalent. I literally would not recommend this dealer to anyone. My car is not even a year and half old, and they are now refusing to touch my car. I was told to take my car elsewhere. I still have people I know who work within this organization who have revealed to me some of the outright absurd things that have recently been happening at this dealership. I have attempted to sort through things, keeping my cool. Though I have to say, that I am thoroughly disappointed with the level of service ...
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Fair Trade Value...please be careful!
byon 10/08/2007
We were at White Allen Volkewagen today looking at a Passat Wagon. After deciding to pursue purchaing that vehicle, we asked them to give us their BEST offer for our trade-in, a 2004 Volkswagen Touareg. The salesperson commented on how clean, and what low miles for the year. After a brief wait, the sales manger and sales person met, discussed the trade in value and came back to us with their offer. We were told that the manger was giving us Kelly Blue Book value which we were told he does not always do. He then told us that they would give us aprox. $17,000 for our Touareg. The range of prices provided for trade in value on our vehicle correctly equipped, from this site and others was from $22,000 to $25,000 depending on condition (clean or better). Obviously there is a large discrepency, more than 30% actually. Our experience serves as a reminder to do your research before purchasing or trading in a vehicle. We were able to walk away without remorse.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
White Allen is there for you even after your vehicle purchase. At White Allen we don't believe that customer service ends after your vehicle purchase which is why we include extras others don't. Here are a few perks of being a White Allen customer:
- Car washes are included with every service visit
- Loaner vehicles are available for our service customers
- Shuttle service is available
- We have a customer lounge with refreshments
- Free WiFi Internet connection
- Available night and after hours drop off