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Falls Chrysler Jeep Dodge Ram Service Reviews

  • 4100 State Rd
  • Cuyahoga Falls, OH 44223 (map)
  • (888) 478-6059
  • Chat with Dealer
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Service Rating Great Service Department By bige44221 on 03/16/13 08:36:33 PM PDT
Recommend this dealer? Yes

I have done business with Falls CJD for almost 20 years and their service department is one of the best. They have always given me great service and have been spot on with their estimates. I think one of the things that strikes you about Falls CJD is how clean the Service Department is, including t...
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Service Rating Worst service experience(s) of my life By unhappyjeepfan on 02/20/13 07:12:48 PM PST
Recommend this dealer? No

Had to bring my car in four times to be fixed and it's still not right. The staff failed to listen to my complaints, taking hours to "fix" things like alignment that were never even off. The problem was the off center steering wheel. Blamed vibrations on the tires, the ones that came new on the vehi...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating 125 point inspection By rachel2u on 09/03/08 12:00:00 AM PDT
Recommend this dealer? No

Let me say...after having this certified used vehicle for a week, it had to be towed because the battery died. It had a dead cell. Imagine that! On top of that, the fluids were suppose to be topped off. The brakes are making a terrible noise after having this vehicle less than a month. Sure we don't...
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