Spitzer Kia Cleveland Sales Reviews
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Spitzer Kia Cleveland Sales Reviews

  • 3414 Brookpark Rd
  • Cleveland, OH 44134 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Horrible Customer Service Written by Carguy0437 on 10/22/15 07:33:26 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Tried to work w Paul Williams..internet sales and he said they don't negotiate. Every dealer negotiates. He stated they worked hard to get to the best price..I showed him the same exact vehicle for 3000 less..still says they don't negotiate. When I say this isn't motivating me to come to your dealer...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Great Experience Written by mike885 on 04/30/14 08:29:52 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased 2015 Sorento thru the internet & two phone calls. Melissa & Chris were totally professional and made the entire process easy. Plus I received a fantastic deal. In the market for a Kia? Call Spitzer.
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Dealer Response

Thank you for the great feedback, Mike. We’re happy that Melissa and Chris were able to help you with the buying process and we hope you enjoy your new Sorento! Thank you for your business and give us a call if there’s anything else we can assist you with.

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Sales Rating Okay sales Written by Candra003 on 07/19/13 01:05:52 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The sales team was okay but they are all to get the check they don't really care what they sell you as long as they get the money. They don't offer good warranties for nothing. I believe it is the worst experience in buying a car. I did not expect this from a dealership. Something goes wrong on the ...
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Sales Rating Wouldn't honor their quoted price Written by jeremy39 on 06/30/12 10:37:18 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

I e-mailed 9 dealers asking for out the door quotes on a 2012 or 2013 Kia Sorento with specific colors and features. Spitzer was the lowest bid but after a long drive there they refused to honor their e-mailed out the door price. I first had to explain everything as if they didn’t know anything abou...
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Sales Rating Dan Deely and Team=Awesome Written by chrismeder on 04/25/11 01:56:13 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bought a used Jeep Patriot just the other week from Kia Spitzer. Not only do I love the car, but there service as well. I came in told Dan Deely my price point and he made it work. He didn't feed me any "BS" like most salesmen do, he was straight to the point and realistic. Once the deal was made Ro...
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Dealer Response

Congratulations on your Jeep Patriot and thank you for the kind words! We are always happy to hear from satisfied customers. I hope that we can continue to serve you now and in the future. If you have any questions or concerns please feel free to contact us at... Read more

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