Mark Sweeney Buick GMC
Customer Reviews of Mark Sweeney Buick GMC
Buying form Sweeney Buick GMC
byon 03/04/2024
I appreciate the low-pressure family atmosphere of purchasing a car at Sweeney Buick GMC. Scott took the time to walk me through all the various concepts of purchasing a lease. Many things have changed in the Auto Industry over the past several years. Scot showed me the various opportunities of 2-year vs 3-year, low milage vs higher millage, one model cost against the next level model, and how the current interest rates play a big part of the leasing expense verses just a couple years ago. Plus, getting high value for my current car and a great price on my new car sealed the deal. I would recommend Sweeney Buick GMC because they were interested in my needs and making sure I knew all facts to help me make the right decision for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Buying form Sweeney Buick GMC
byon 03/04/2024
I appreciate the low-pressure family atmosphere of purchasing a car at Sweeney Buick GMC. Scott took the time to walk me through all the various concepts of purchasing a lease. Many things have changed in the Auto Industry over the past several years. Scot showed me the various opportunities of 2-year vs 3-year, low milage vs higher millage, one model cost against the next level model, and how the current interest rates play a big part of the leasing expense verses just a couple years ago. Plus, getting high value for my current car and a great price on my new car sealed the deal. I would recommend Sweeney Buick GMC because they were interested in my needs and making sure I knew all facts to help me make the right decision for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Routine Miantenance
byon 01/29/2024
Quick oil change// tire rotation
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service as always.
byon 09/04/2023
Scott has always gone above and beyond. This is 5th car from him and he always makes it happen. He’s fun to work with, no pressure, very respectful and always delivers on his word. I told him exactly what I wanted and he made it happen. I enjoy working with him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good service
byon 12/02/2018
They did the work at a reasonable amount of time and at a cost that was very reasonable. They always give me the service I expect from any good dealer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Take way to long
byon 12/01/2018
Over all I am satisfied with the work. I just wish when I make an appointment early in the morning for an oil change and air filter that it wouldnt take almost 2 hours to complete.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good Experience Buying Used
byon 10/17/2018
We recently bought a used Subaru Forester, and I'll say that Steve Cox and the rest of the team took really good care of us. They will get you into a quality car and make sure that you have a good experience. We are happy, satisfied customers and it was a pleasure working with such nice, good people. Jesse got us a low interest rate too!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
They don’t really care
byon 09/20/2018
Took my car in to have them look at it because I had a few issues I wanted to address. Long story short they fixed one of the issues because it was covered under my warranty the other one they did not fix because it was only part covered by my warranty and part covered by the manufacturer warranty of the part. I’ve called the manufacturer and they said they are waiting for the service manager to call them back so they can see what they can do. I have called and the service manager won’t return my calls.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Great experience!
byon 09/05/2018
Everyone is very helpful and very friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best experience and car.
byon 07/02/2018
We had a great experience at Mark Sweeney Buick GMC and love our new Acadia! We didn't have to haggle for a good price and everyone was extremely nice. The owner even came to ask how everything was and if we needed anything. Would highly recommend going here if you are looking for a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
DON'T FORGET THESE NAMES!!!
byon 04/23/2018
Do not forget the names of these unforgettable Mark Sweeney employees: Steve Cox, sales; Todd, service manager; DL, service. I took my car in for a recall issue and to have my oil changed on Thursday, April 19, 2018. DL drove me home since they needed my car for a couple of hours and he was just a joy to be around. Todd saw to it that everything was completed and was extremely friendly and professional. Steve Cox is the honest, friendly, knowledgeable and "satisfaction guaranteed" sales person who sold me the car a couple of years ago. No joke, this dealership cares about its customers before and after the sale! ASK FOR STEVE COX!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding Sales Experience
byon 11/20/2017
Recently purchased a vehicle from the dealership and the entire process was absolutely painless. The salesperson was courteous and well informed and the title clerk was extremely helpful. A special shout-out to Steve C. and Michele for an enjoyable encounter!! Thad Dayton OH
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New GMC: Great Dealer experience!
byon 01/04/2016
I'm over 60, and this was the best car buying experience I have ever encountered. New Yukon SLT. Scott Sweeney and his team were friendly and informative. Not at all pushy, which made for a relaxing purchase atmosphere. Highly recommended!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
They go the extra mile
byon 01/30/2015
Everyone at Mark Sweeney Buick GMC take extra care to satisfy the customer. From the first contact via the internet to the actual sale, I dealt with 4 different people who all acted as if they had known me before (this was my first purchase from them). They did not have the car that I wanted and many people were involved with acquiring the vehicle from another dealer in another state!! They even came in on a Sunday to deliver the vehicle to me (during football season!!) I recommend this dealership to all who are looking for a personal buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mark Sweeney was born into a legendary automotive family where his grandfather, Walt Sweeney Sr. was known as the first used car dealer in Cincinnati. Mark opened his first dealership, Walt Sweeney Pontiac-GMC in 1991 in Queensgate, it was named after his father. Mark acquired the Buick franchise in 2005 following the death of Cincinnati icon Marge Schott, and he opened this current location on Highland Ave. October 2007.
Did you know we are the PREMIER Sales and Service Dealership for many residents in Ohio, Kentucky and Indiana? Are you ready to take advantage of the SHOPPERS VALUE PRICE at Mark Sweeney Buick GMC? We want to welcome our new customers from Fairfax, Pleasant Ridge, Kenwood, Westchester, Evanston, Amberley, Roselawn, Linwood, Columbia Tusculum, Turpin Hills, Madeira, Indian Hill, Mariemont, Reading, Lockland, Wyoming, Amelia, Batavia, Mt Carmel, Bridgetown, Harrison, Delhi, Cheviot, Sayler Park, Westwood, Bright, Lawrenceburg, Covington, Ludlow, Newport and many more!
1 Comments