Service Rating
1
Horrible experience in every aspect
By walkerstinks on 2/15/13 10:54:33 AM PST
Recommend this dealer?
No
Walker Chrysler Dodge Jeep Ram
Horrible customer service, horrible quality of work. Brought my vehicle in for diagnosis and repair after another shop recommended to take it to a dealer for more accurate diagnosis. Walker ran the diagnosis with no other issues than the one the other shop came up with. Walker supossedly fixed the i...
Read the full review
Dealer Response
On behalf of our entire team, I would like to apologize for your recent dissatisfaction with our service department. Our customers are our top priority, and I am sorry if we have failed to meet your needs on your last visit with us. If you would like, please c... Read more
Service Rating
5
Great Service Dept.
By nursediesel on 8/23/11 10:28:24 AM PDT
Recommend this dealer? Yes
Walker Chrysler Dodge Jeep Ram
Owned my last Chrysler for 8 years and the service dept at Walker CJD kept it running like new over that time.
They didn't suggest unnecessary or expensive things I didn't need, but suggested pre-emptive measure that would ensure trouble-free driving.
Read the full review
Dealer Response
Thank you for taking the time to share your feedback with us! I am happy to hear that our service department kept your Chrysler running like new over the years. I am glad you are satisfied with the service you continually receive from us! Here at Walker's we s... Read more
