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Walker Chrysler Dodge Jeep Ram Service Reviews

  • 95 Loop Rd
  • Centerville, OH 45459 (map)
  • Chat with Dealer
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Service Rating Horrible experience in every aspect By walkerstinks on 02/15/13 10:54:33 AM PST
Recommend this dealer? No

Horrible customer service, horrible quality of work. Brought my vehicle in for diagnosis and repair after another shop recommended to take it to a dealer for more accurate diagnosis. Walker ran the diagnosis with no other issues than the one the other shop came up with. Walker supossedly fixed the i...
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Dealer Response

On behalf of our entire team, I would like to apologize for your recent dissatisfaction with our service department. Our customers are our top priority, and I am sorry if we have failed to meet your needs on your last visit with us. If you would like, please c... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Service Dept. By nursediesel on 08/23/11 10:28:24 AM PDT
Recommend this dealer? Yes

Owned my last Chrysler for 8 years and the service dept at Walker CJD kept it running like new over that time. They didn't suggest unnecessary or expensive things I didn't need, but suggested pre-emptive measure that would ensure trouble-free driving.
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Dealer Response

Thank you for taking the time to share your feedback with us! I am happy to hear that our service department kept your Chrysler running like new over the years. I am glad you are satisfied with the service you continually receive from us! Here at Walker's we s... Read more

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Service Rating quality of work is fair but customer servive is the worst I have seen By Dodgetruckfan on 02/03/09 12:00:00 AM PST
Recommend this dealer? No

Original servive rep was helpful and curtious but made an oversight in the compatability of a requested part. When faced with a dispute the service manager responded defensivly and showed little respect. When responding to a formal complaint with the Better Business Bureau the service manager agai...
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