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Joyce Buick GMC

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Customer Reviews of Joyce Buick GMC

5.0
Overall Rating
5 out of 5 stars(29)
Recommend: Yes (5) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Joyce Buick GMC

by SharlaJ on 04/30/2023

Top notch experience from beginning to end. I am very pleased with my new Encore GX lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

29 Reviews
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5 out of 5 starsservice Rating

Top Notch Service

by Barbara on 03/16/2024

The service department at Joyce Buick takes great care of me. As a single woman in her senior years, I need it! Ease of scheduling, comfort while waiting, attention of staff, service performed -!I have great confidence that I’m safe on the road. From my Pontiac Vibe (owned), Verano, 2 Encores and now a 2024 Envista, I’m a fan!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Jolyn & David Redic

by Jolynbr on 07/25/2023

I was a few minutes early for my appointment but was greeted with a warm and friendly smile. They offered a loaner however my husband and I decided to wait. They have very comfortable chairs, a large screen TV and best of all coffee or tea. We really enjoyed our visit but especially we knew we would get VIP treatment and we did. It's a bit of a ride to get there but it is well worth it. Joyce Buick is our company for life! Thank you for making our experience so pleasant.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Joyce Buick GMC

by SharlaJ on 04/30/2023

Top notch experience from beginning to end. I am very pleased with my new Encore GX lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Fantastic Experience!!!!

by HappyGirl on 04/13/2023

My husband and I have been driving for almost 50 years so we have purchased many cars along the way. Within the last 6 months we each leased an Encore from Joyce Buick and it was the most stress free experience we have ever had! Jenna and the entire Joyce staff were beyond superb!!!! They went above and beyond to answer all of our questions and to ensure that we each leased the car that we wanted and it was within our budget. Even the financing portion of the purchase was stress free! If you are interested in buying or leasing a new or used vehicle, please, please, please go to Joyce Buick. I guarantee you will not be sorry. Thank you so much Jenna and Joyce Buick! You're the best!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

No pressure, follow up phenomenal - smoothest car buying experience

by Bridget on 05/06/2022

I followed up on an online posting go on Car Gurus and Salesman Ryan Conway followed up on my email by personally calling and inviting to take a test drive. His calm and friendly demeanor and helpful guidance through the car buying process, encouraged us to buy the vehicle that night. He also followed up on a slight repair that needed to be made, and ensured that the service group ordered and fixed our vehicle within days ( when they had projected possibly weeks). The dealer staff was also quite friendly and we completed our transaction in about 2 hours. Would recommend Buick Joyce and Salesman Ryan Conway to all for a smooth and low hassle experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Ryan Conway is the best

by Miranda Jordan on 04/01/2022

Ryan Conway Was the best salesman I have ever had in my car buying experience. Ryan Conway Is very professional, down to earth, makes buying a car easy. Ryan went the extra mile to ensure that I had a car that I would love and that it had the equipment I would want and more. Ryan kept me updated on multiple occasions to let me know what inventory was like and got me the best deal I could ever ask for. As long as Ryan Conway is apart of the Joyce Buick GMC I will continue to be part of the family and a loyal customer. Donnie O’Toole the finance manager was also great, he explained everything and made signing the papers easy and he was also very friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Joyce Buick was wonderful!!

by Betty Snyder on 03/29/2022

Ryan Conway and Mr. O’Toole were great. Felt comfortable from the time we walked in till the time we drove away with our new car!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best salesman ever!! HIGHLY recommend RYAN CONWAY

by Jerkins family on 03/17/2022

My wife and I have purchased a 2022 acadia and from this dealership. We were on the fence and were blessed to have had such a great salesman. Ryan Conway made this experience as easy as possible and He was more concerned about us being 100%happy with our purchase than making the sale. Thank you Ryan for doing all of the leg work and making this purchase a great experience. We will definitely be seeing you for another vehicle in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New car!!!!!

by Taylor S on 03/10/2022

This is my first purchase that I made on my own and Ryan was amazing! I was nervous being a girl, walking in without my husband to get myself a new car as the stereotype is that the men will try to take advantage and what not, but he was NOT that way and was absolutely amazing! He made sure to tell me the specs of the car I had my eye on, the pros and cons, wanted to make sure that I was in love with the car before purchasing and moving forward. The manager and the finance guy also came by to wish me luck and ensure me they were gonna do whatever they could to get me the car that I wanted, and they sure fell through with that!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional Service, Outstanding Acadia!

by Kristen Spinoso on 02/12/2022

Tired of trying to find a full size American made SUV with our current shortage, I tried calling Joyce and Ryan Conway answered the phone and grabbed the ball and ran with it! I wanted to leave with their only Acadia and he tackled every hurdle with a smile and great ease! He was patient, spent 5 hours with me from helping with my trade in to getting my OnStar call set up! He's texted me today to ensure I'm not just happy but thrilled! What an incredible representative for Joyce and a very personable guy to help me through from A-Z! Thank you so much Ryan for helping me out with a gorgeous Acadia!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience with Ryan Conway at Joyce Buick GMC

by Elizabeth on 02/08/2022

Ryan was patient with my mom who is always overwhelmed when buying a new vehicle. He got us in and out quickly and efficiently while making my mom feel comfortable with her purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Team work

by Nathan W on 02/02/2022

First time GMC buyer and this location and their team was fantastic. Right off the bat our sales consultant, Ryan, was insightful and helpful every step of the way. Although we did not buy on our initial visit, Ryan kept in touch with us and on our return we were able to walk in and out with a new car within 30-45 minutes. Car was cleaned up and waiting for us. Never would I imagine car shopping going so smoothly, Well done!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thanks for Making My Experience Enjoyable

by Mike S on 01/31/2022

What a great group of people!! They made an experience that is dreaded by most an enjoyable one. Ryan Conway was amazing to work with, his professionalism and knowledge is second to none!! I felt very welcome and appreciated by everyone. There were multiple members of the staff that went out of their way to say hi and welcome me to the dealership!! Thanks again and I definitely look forward to working with Ryan and the Joyce team in the future!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Ryan Conway is amazing!

by Cynthia on 01/21/2022

Ryan helped me with everything I asked for. I am very satisfied! Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

The best in the business

by Diana on 12/02/2021

Seriously if anyone is looking to buy a car new or used ryans your guy ! He was so patient and waited till we found the right car for us at the lot ! Seriously one of the best in the business. Ryans passionate and cares about his customers and treats them like family. 100/10 recommend him to all my friends and family !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Ryan conway

by Bob on 11/13/2021

Great salesman. Excellent follow through and follow up

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2007 Mustang GT Convertible

by Dave C on 11/08/2021

The sales person Ryan Conway went out of his way to make my buying experience easy. I live 2 hours away for Joyce Buick so Ryan sent me a walk around video of the car making my decision to travel that far easier. I did purchase the car that day and was able to drive it home saving me a second trip. Good people including the finance person which was also awesome, I would highly recommend this dealership based on my personal experience with them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Salesman

by Tess on 10/29/2021

Ryan was very knowledgeable and friendly and worked very quickly to get me through the process due to me being very restricted with time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Ryan Conway

by Ryan Conway on 10/27/2021

I dealt with Ryan on the car purchase that I had a few weeks ago. He was incredible responsive, helpful, and clear throughout the entire process and did not BS anything. I would highly recommend him for future car purchasing needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I drive Joyce...even though my friends and neighbors don't.

by Matt K on 10/25/2021

Once I knew my sales professional was at this location, I have to make sure all my vehicles come from this dealership. Ryan does an amazing job at understanding our needs, wants and even limitations to make sure we are getting the right car, for the best price. He goes to bat for you on all of your concerns and makes sure you leave happy. This is our 4th vehicle through Ryan and 2nd from Joyce Buick and I'll make sure the fifth car will be as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Mjm

by Mjm1972 on 01/09/2021

Quick, thorough and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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