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Rydell Chevrolet Buick GMC Service Reviews

  • 2700 S Washington St
  • Grand Forks, ND 58201 (map)
  • Chat with Dealer
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Service Rating Taking care of buisness. By Ed_K on 09/23/14 08:41:59 AM PDT
Recommend this dealer? Yes

My recent experience was the same as the previous, The Rydell team always strives to take care of my vehicle needs from the very minute I come through the doors. John Terrell addressed the situation, made the quick corrective action and got me back on the road! Thanks to the entire team of employees...
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Dealer Response

We are thrilled to hear about your exceptional service experiences, working with John and the rest of the team. Here at Rydell Chevrolet Buick GMC Cadillac, we always enjoy providing our guests with a thorough, helpful and friendly service. Thank you for comin... Read more

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Service Rating Parts not available By 1957HHR on 09/15/14 05:28:30 AM PDT
Recommend this dealer? No

Long wait for parts; No estimated time for their arrival. Almost deceptive in practice. No time for more commentary. No schedule, so they could not fail as to date and time.
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Dealer Response

I am very sorry to hear about your recent negative experience at our dealership. The kind of visit you describe is most definitely not our standard and I would like to learn more details about this incident. Please contact me at your earliest convenience so th... Read more

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Service Rating Back window repair By Wendysuen on 09/13/14 10:00:40 PM PDT
Recommend this dealer? Yes

Travis was great to deal with!!!!! Got my car done on time and called throughout the day to keep me informed on my cars status! Was also a perfect gentleman, opened doors for me, and helped lift my bike in and out of my car! He went above and beyond to provide great service!!!!
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Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that Travis was able to go above and beyond your expectations and provide you with a memorable experience. Please continue to visit us when... Read more

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Service Rating Will drive to get help from Rydell's then work with local GMC dealership. By despelun on 09/10/14 01:24:26 PM PDT
Recommend this dealer? Yes

I went to a different dealership to have an issue fixed that was under warranty and was told it would be replace it and it wasn't completed. I called Rydell and explained the situation and they scheduled an appointment to have it looked at. the guys at Rydell did a great job and fixed the issue. I ...
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Dealer Response

We appreciate you stopping by to share this awesome 5-star review. I am very happy to hear that our team was able to provide you with a memorable experience and hope that you will continue to visit us for all of your automotive needs. Feel free to stop by our ... Read more

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Service Rating Thanks By roadkillracing on 09/04/14 06:05:40 PM PDT
Recommend this dealer? Yes

Corey was quite understanding when I brought the car in and explained that they were a bit behind. Although they were behind, the car was done the next day. Under promise and over deliver at its finest. Thanks to Corey and staff
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Dealer Response

Thanks so much for stopping by to leave this great review. Our team takes pride in providing top-notch service to our guests and I'm so happy to hear this was the case for you. Please give us a call if there's anything else we can do for you in the future. ... Read more

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