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Luther Family Ford Service Reviews

  • 3302 36th St S
  • Fargo, ND 58104 (map)
  • Chat with Dealer
Service Rating:

Very Frustrating

Written by perkins01 on 09/17/09 12:00:00 AM PDT
Recommend this dealer? No

Took my car in for a basic oil change and tire rotation. First they broke a tire lug-bolt and then proceed to tell me that it would be an additional $45 to repair and that they couldn't let me leave because it was unsafe. After aggressive negotiation they agreed to do it free of charge. So now this oil change and tire rotation has become a two day job. Finally I am able to get my car back but its not over yet. So I think that is the end of it, but when I get home to the twin cities I relize that they didn't align the brakes properly so now my brakes rub against the brake drum constantly. I have tried calling them to see if I can have this remedied in the cities at a local branch, but after multiple calls I still have no answer. The moral of the story is, just don't go there, its not worth the hassle or the cost.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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