Luther Family Buick GMC Service Reviews Dealerships
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Luther Family Buick GMC Service Reviews

  • 3202 36th St S
  • Fargo, ND 58104 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Service Visit Review - 1/19/15 By Catta on 01/20/15 10:36:22 AM PST
Recommend this dealer? Yes

The staff the appointment time took the vehicle for service immediately. The staff was prompt efficient, informative, knowledgeable and courteous through the service visit. The vehicle was washed , which it needed, without the wash being requested. It was a good visit!
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Service Rating Service By Goompa on 01/17/15 04:01:20 PM PST
Recommend this dealer? Yes

We have always had a good experience at Luther. Even when something has not been done properly they have taken care of it promptly and with good service.
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Service Rating Excellent recall service at Luther Family Buick GMC By dlpwfnd on 01/10/15 06:50:21 AM PST
Recommend this dealer? Yes

Quick recall service. Friendly and comfortable hospitality while I waited (only about 30 minutes). Thank you, Luther Family Buick GMC.
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Service Rating Service By GaylenV on 01/07/15 09:43:11 AM PST
Recommend this dealer? Yes

Courtesy driver alwyas quick without wait & friendly. Rememebrs from previosu times. Walked in & staff knew what I was there before before I even said my name. Always a great experience. I left one dealer reluctantly mainly because I liked their service dept so much & bought my new car at Luther, s...
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Service Rating Frustrating Phones By BGeb on 01/07/15 04:50:54 AM PST
Recommend this dealer? Yes

It took me 25 minutes to finally get to talk to a service adviser, I got hung up on, and cut off and dropped several times, I found later that there was a phone system update at the dealership, but still very frustrating
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Dealer Response

It's unfortunate to hear that you had a frustrating experience. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service. I would appreciate the chance to speak with you directly in order to ... Read more

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