Stevenson Honda Sales Reviews
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Stevenson Honda Sales Reviews

  • 821 S College Rd
  • Wilmington, NC 28403 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Beware of the "Dealer Prep" fees Written by jpp5862 on 06/27/16 08:14:58 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Look closely next to the sticker and you'll see Stevenson adds $1,495 for "dealer preparation and marketing" It's worth the drive to another dealer who doesn't charge these bogus fees.
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Dealer Response

Thank you for your feedback. We pride ourselves at Stevenson on our A+ BBB rating, being voted Shorepicks Favorite dealer and having our Lifetime Warranty as standard equipment. The prices on our new as well as preowned vehicles are negotiable and we allow ... Read more

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Sales Rating Misleading Sales Negotiation Written by TravisV on 06/18/16 09:00:49 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I recently visited Stevenson Honda in Wilmington and purchased a 2016 Honda Civic. I first met with salesperson Frank Chappell around 10am on 5/27. We test drove the 2016 Honda Civic. When we got back from the test drive he asked me how we should proceed from there. I said that I would need to negot...
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Dealer Response

Mr. Voorhees, We sincerely appreciate your comments! Per your request after my call; we e-mailed you additional information to clear up any additional confusion that may exist. Attached were scanned signed documents validating the figures you mentioned and ... Read more

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Sales Rating Good people to work with Written by nickm96 on 02/26/16 09:21:19 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Easy going sales reps, not overly pushy. Finance team worked with me well and find a price that worked for the both of us.
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Dealer Response

nickm96, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, ... Read more

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Sales Rating Stevenson Honda of Wilmington Car buying experience Written by Elnubian on 02/24/16 06:51:10 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Sales Representatives Justin and Mark were very professional and attentive from beginning to end of my car buying process. My children and I were offered beverages and were made to feel comfortable. Although my chosen vehicle was not initially available, Matt the sales manager personally greeted m...
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Dealer Response

Elnubian, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Justin and Mark was so positive. We always do our best to make sure all of our cu... Read more

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Sales Rating A+ Service Written by Carmen6200 on 02/23/16 05:32:25 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Everything was excellent, salesmen was very professional and outstanding customer service. The price was just perfect and actually the paperwork didn't take the whole day at all.
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Dealer Response

Carmen6200, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicl... Read more

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