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Naber Chrysler Dodge Jeep Ram Sales Reviews

  • 45 Naber Dr
  • Shallotte, NC 28470 (map)
  • Chat with Dealer
Sales Rating:

Educated consumers w/ nerves of steel only

Written by momof3innc on 5/28/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I am almost too ashamed to tell my story but if it helps others aviod my mistake, it is well worth it. I considered myself to be pretty prepared when I went to this dealership but I think I left my brains not to mention my nerve in the parking lot. I had a price in mind and had picked out the vehicle I wanted. I also had in-hand, the title to my trade-in. I did not haggle on the price because of the rebates offered on my vehcile. It put me in the price range I needed. My salesman had written down the price he would give me on my trade, which was a decent amount consisdering it almost blew up driving into the dearship. He had figured the payments that I was comfortable with and had me initial that I would buy at that price. This is where it all went down hill. He came back out and asked me about the title to my trade. I pulled it out and showed it to him. He told me that everything was a go, and the finance manager was finishing up my paperwork. He told me that all he needed to finish was for me to sign the back of the title. I had the figures (that I had previously initialed) in my hand so I figured they could not go back on what was in writing. (WRONG) I signed the title and turned it over to the salesman. I was then taken into a the finance office and the salesman disappeared. The finance guy had me look over my paperwork. They had less in the trade-in block than what I had been told. I pointed it out to him. He immediatly got upset and called in the salesman. We looked over the figures and the salesman said I must have misunderstood him. He could not possibly give me that much for my trade-in with the rebates. I pulled out the paper that he had me intital earlier (I don't think he intended for me to have it) and the salesman really got pissed. He started shouting. I should have got up and left right then but I was frozen scared to my seat. I kept thinking in my mind about the title I had signed over and the blown up heap outside. I sat right there and got screwed bad. I got 1/2 of the trade-in I was quoted, I could not afford the extened warranty I had originally planned on getting or any other extras. They also got me on my interet rate by using the payment amount I had agreed on, and I ended up with 6 years instead of 5 to afford the payments. I will never deal with these people again! It really kills me to think of the money my [violative content deleted] of a salesman made off of me. It is now 2 years later and my warranty is out, it is falling apart and I owe so much on it I can't get rid of it. Thank goodness for Edmunds, because now I am more educated I will not let this happen ever again.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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That's a horror story.

  • By smithed
  • on 09/26/2008
  • 12:00:00 AM PDT

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