Southern States Subaru Sales Reviews - 2 Dealerships
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Southern States Subaru Sales Reviews

  • 2421 Wake Forest Rd
  • Raleigh, NC 27608 (map)
  • Chat with Dealer
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Sales Reviews

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Sales Rating Disappointing Sales Effort Written by nc_buyer on 01/25/14 12:15:55 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Automated response was swift but that was about it. Actual contact took >24 hours and didn't include a quote. I had to follow-up with them again to get them to quote me a price which was almost $2k higher than others. I understand that they had just run a promotion which perhaps explains the price b...
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Dealer Response

Dear nc_buyer, Let me take this time to apologize for not contacting you in a timely fashion. We are interested in your business. You did not mention who contacted you and/or gave you the quote. NC_buyer, if you have read our reviews, most of our customers are... Read more

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Sales Rating Good business! Written by hagakure777 on 01/21/14 03:01:44 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Worked well with Ian M to get the vehicle I wanted and received fair financing. Highly recommend the business!
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Dealer Response

Hagakure777: Thank you so much for your feedback on our Subaru sales consultant Ian and our financing dept. We appreciate your recommendation as well and congratulations!

All Comments (1)
Sales Rating Review of TL R Written by Jenniferaxness on 01/21/14 10:18:15 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

TL was a very professional and knowledgeable person to deal with. I felt very comfortable dealing with him. This was the first vehicle I have purchased on my own and he was understanding, patient and very thorough when describing the automobile, financing options, etc. I would definitely do business...
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Dealer Response

Congratulations Jenniferaxness on your first vehicle purchase! We are so happy that you chose us and that your first experience went so well. Thank you for you great recommendation of T.L. R, one of our Preowned sales consultants. We look forward to assisting ... Read more

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Sales Rating awesome, friendly, professional Written by shivdasa on 01/19/14 08:48:42 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Fell in LOVE with the BRZ this fall when we first saw it on the lot at Southern States. Then, when we met Donnie J, our wonderful salesman, we loved it even MORE!!! What can I say? Donnie is awesome. He provided and still provides us with an extreme level of professional and courteous service. This ...
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Dealer Response

Hello Shivdisa! We thank you so much for your heartfelt praise for Donnie J our Subaru Sales consultant. We appreciate that you "stuck" with us and that it paid off for you and for us! You are a wonderful customer and we are "simply loving" your experience wit... Read more

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Sales Rating Love my car and Ian M! Written by kathy94 on 01/14/14 11:56:42 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ian M is the best! After looking at my neighbor's new Outback, my husband and I went to Southern States Subaru to replace our Toyota. Ian M helped us narrow our choices down to a Forester or an Outback after hearing what we needed in a car. My husband thought he wanted the Outback but once we drove...
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Dealer Response

Wow Kathy, what a great review of Ian M and SS Subaru dept. It's customers like you that make it worth while here at Southern States. We are also grateful that you decided to give us the opportunity to help get you into the right car for you and your husband. ... Read more

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