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Southern States Subaru Sales Reviews

  • 2421 Wake Forest Rd
  • Raleigh, NC 27608 (map)
  • Chat with Dealer
Sales Rating:

Unethical Sales Staff

Written by paul254 on 12/31/12 01:35:33 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Dealer contacted me thru Edmunds request for new car quote. After a few emails negotiating a deal, we came to an agreement on a specific model and color car. When we arrived at the showroom to do the paperwork, no one greeted us. We asked for the salesman who we were dealing with, and were told he was with another customer and were shown to his desk. We waited for about 30 minutes. When he finally returned, he told us that the car he sold the car we had made the deal on to someone else. No apologies offered. No concessions made. Just the old bait and switch routine. Like someone else said: RUN RUN RUN away from this dealership.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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