There is not enough space to explain how horrible this dealership is. They lied during negotiations. I should have walked out, but my husband talked me into staying. They never even apologize, only said they did not realize the mistake. Then, afterwards they filled out the paperwork incorrect...
Having just moved to the Raleigh area, we were unsure where to take our 2004 Passat Wagon for repairs after someone ran a red light and crashed into us. AAA recommended using the local VW dealership, so off to Southern States our car went. The adjuster showed up at So States 2 days later to look ...
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First they try to rip-off my wife...then they have the nerve to insult my intelligence. First we had to fight over the bad tires, then they ripped off my wife with the $300 brake pad replacement that costs $100 at midas. The second time she needed brake pads, I changed them in about 40 minutes fo...
I had heard that Southern States (Raleigh) customer service on VWs was very poor, but I experienced it first hand when I had to take my 1999 VW Passat in for a service check/recall two years. I was pressured into repairing all the other parts on my car that "were about to break". "I wouldn't dr...
