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Southern States Hyundai Service Reviews

  • 2421 Wake Forest Rd
  • Raleigh, NC 27608 (map)
  • Chat with Dealer
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Service Rating Great Service By DocRose4802 on 07/11/14 04:25:37 PM PDT
Recommend this dealer? Yes

Hats off to Jake, Cecil and Matt at Southern States Hyundai. My wife's 2011 Veracruz had a shift lock issue and ESC light and brake lights did not function. I left a message for Jake late Thursday after being told Johnson Hyundai Cary could take our appointment until 6 days later. Jake contacted me...
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Service Rating Parts Department By kmclean1 on 05/07/14 01:45:47 PM PDT
Recommend this dealer? No

Car brought in for service. A tire was found to defective. Quoted a price. Asked if they would match a local company $40 less to keep my business at the dealership and the parts person said no. He was not the Manager but running the parts desk. I am a Premier Warranty customer. Is that how you treat...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Worst customer service I've ever had! By william621 on 04/25/12 11:48:53 AM PDT
Recommend this dealer? No

I bought a brand new 2012 Elantra from this dealership, and scheduled a routine oil change for 7:30 AM. I specifically booked the first available appointment of the day and instructed the service department at that time that I needed to get to work as soon as possible, hence the need for earliest av...
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