Southern States Hyundai Service Reviews Dealerships
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Southern States Hyundai Service Reviews

  • 2421 Wake Forest Rd
  • Raleigh, NC 27608 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Horrible service, horrible work. By TekNC_Me on 09/09/15 04:31:54 PM PDT
Recommend this dealer? No

I had a noise going over bumps since I got the car. I dropped it at the dealer on 6/29/2015 and just picked it up today 9/9/2015. In all the time the had the car they finally were able to figure out that the noise was coming from the hood. Great??? They "fixed the hood" meaning they raised it up...
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Service Rating Great Service By DocRose4802 on 07/11/14 04:25:37 PM PDT
Recommend this dealer? Yes

Hats off to Jake, Cecil and Matt at Southern States Hyundai. My wife's 2011 Veracruz had a shift lock issue and ESC light and brake lights did not function. I left a message for Jake late Thursday after being told Johnson Hyundai Cary could take our appointment until 6 days later. Jake contacted me...
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Service Rating Parts Department By kmclean1 on 05/07/14 01:45:47 PM PDT
Recommend this dealer? No

Car brought in for service. A tire was found to defective. Quoted a price. Asked if they would match a local company $40 less to keep my business at the dealership and the parts person said no. He was not the Manager but running the parts desk. I am a Premier Warranty customer. Is that how you treat...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Worst customer service I've ever had! By william621 on 04/25/12 11:48:53 AM PDT
Recommend this dealer? No

I bought a brand new 2012 Elantra from this dealership, and scheduled a routine oil change for 7:30 AM. I specifically booked the first available appointment of the day and instructed the service department at that time that I needed to get to work as soon as possible, hence the need for earliest av...
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