Southern States Hyundai Service Reviews
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Southern States Hyundai Service Reviews

  • 2421 Wake Forest Rd
  • Raleigh, NC 27608 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Surprising By tjb1979 on 02/20/16 03:27:54 PM UTC
Recommend this dealer? Yes

I have taken several cars to be serviced at different dealerships. It is usually frustrating and a pain. I have put up a review about how surprising the car buying experience was with Dennis. I actually enjoyed the buying experience with both cars and the service experience was painless. I dealt wit...
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Service Rating No custom service / inexperienced technicians By cagwoolley74 on 02/12/16 12:06:41 AM UTC
Recommend this dealer? No

An incompetent mechanic wrecked my door doing over $2500 worth of damage to my car & neither the service manager or GM thought it was worth their time to call us. We asked for the report from the body shop & they wouldn't send it. Had to get an estimate from our own insurance company. Than they w...
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Service Rating Horrible service, horrible work. By TekNC_Me on 09/09/15 11:31:54 PM UTC
Recommend this dealer? No

I had a noise going over bumps since I got the car. I dropped it at the dealer on 6/29/2015 and just picked it up today 9/9/2015. In all the time the had the car they finally were able to figure out that the noise was coming from the hood. Great??? They "fixed the hood" meaning they raised it up...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Service By DocRose4802 on 07/11/14 11:25:37 PM UTC
Recommend this dealer? Yes

Hats off to Jake, Cecil and Matt at Southern States Hyundai. My wife's 2011 Veracruz had a shift lock issue and ESC light and brake lights did not function. I left a message for Jake late Thursday after being told Johnson Hyundai Cary could take our appointment until 6 days later. Jake contacted me...
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Service Rating Parts Department By kmclean1 on 05/07/14 08:45:47 PM UTC
Recommend this dealer? No

Car brought in for service. A tire was found to defective. Quoted a price. Asked if they would match a local company $40 less to keep my business at the dealership and the parts person said no. He was not the Manager but running the parts desk. I am a Premier Warranty customer. Is that how you treat...
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