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Trent Buick GMC Sales Reviews

  • 1707 US Hwy 70 E
  • New Bern, NC 28560 (map)
  • (888) 637-1826
  • Chat with Dealer
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Sales Rating Poor Communication Written by Sassycat610 on 10/08/14 01:32:23 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Emailed about a suburban. Told internet salesman Tim about my situation with my negative equity/payments/money down/ suburban got sold then was told about a Yukon that was priced higher than the suburban and was told that we would get a great deal on it because we were driving an hour and half away....
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Dealer Response

We are so sorry that your experience here with Trent was not exceptional, We strive to make every customer a customer for life no matter how far they have to drive in order to do business with us. We take every transaction personal and seriously. Knowing that ... Read more

All Comments (1)
Sales Rating World Class Service Written by Stewart1775 on 07/12/14 06:41:41 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have to say that I definitely dislike shopping for Cars. It is typically a task that I leave for my husband to do for me. He is currently deployed and I decided to give it a shot without him. I walked into Trent and was immediately greeted by Bruce, he was very patient and helpful throughout the w...
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Sales Rating First Cadillac Written by crfort on 07/11/14 08:47:22 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have just purchased my first Cadillac from Trent Cadillac on HWY 70 in James City and I am extremely happy and satisfied with the car and the dealership! I had been looking online at new cars and saw one that caught my eye so I contacted Trent via e-mail and got immediate response! I went over on ...
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Sales Rating Buying Experience Written by jb2006 on 07/10/14 01:13:23 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had a terrific experience at Trent Cadillac. having researched what we wanted we were able to choose from a wide range of models at the dealership. The salesman and manager were knowledgeable and more than willing to let us test drive whatever we wanted. We felt we got a fair deal including for o...
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Sales Rating Trent GMC Written by Rhino305 on 07/10/14 10:42:18 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Everything was smooth sailing at Trent GMC in New Bern, NC. Ronnie and his associates were professional and helpful. I will be going there again.
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