North Carolina Dealerships - McKenney Chevrolet Buick GMC of Lowell North Carolina
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McKenney Chevrolet Buick GMC Sales Reviews

  • 831 S Main St
  • Lowell, NC 28098 (map)
  • (888) 831-9640
  • Chat with Dealer

Sales Reviews

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Sales Rating Very Disappointed Written by jameyhill on 06/28/16 08:42:24 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I have an unfortunately bad review of McKenney. As a matter of fact, whenever I get into my car, I literally think of McKenney and my sales person and get frustrated and sick to my stomach. That is absolutely no exaggeration although I wish that it were. We bought a "Certified Pre-Owned" Traver...
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Dealer Response

Thank you for the time and comments you provided about McKenney. We have been here for 35 years, and that mark is reached by taking care of the customer. We value all feed back and do our best to learn from each survey. I would like for you to call me. ... Read more

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Sales Rating Business Professionalism Written by skidaddy20 on 01/05/15 10:38:17 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently purchased a used truck from McKenney Chevrolet. In my haste to get things done in a hurry, I made numerous mistakes on my end with the paperwork. These errors could have been very costly to me in the end but after a simple phone call to Mr. Jace Stowe (Sales Manager) all of my problems we...
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Sales Rating 2014 Camaro Written by Philip14Camaro on 10/01/14 10:26:12 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It is very obvious that customer service is their number one priority. I had a great experience buying a new car. Bill S is the best.
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Dealer Response

Your marvelous review means a lot to us, Philip. We appreciate your feedback and are happy to hear that Bill was able to meet your needs. At McKenney Chevrolet Buick GMC Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating EXCELLENT CUSTOMER SERVICE Written by foodiegeek on 04/24/14 10:49:25 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

If you are looking for a no pressure, down to earth, honest and top rated customer service oriented dealer, look no further than McKenney Chevrolet Cadillac Buick GMC in Lowell, NC. I was treated very well beginning with my initial email contact by Angela, through my introduction to Kurtis, an email...
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Dealer Response

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that Steve, Kurtis and Robert our staff were able to provide you with the pressure-free and knowledgeable service that McKenney Chevro... Read more

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Sales Rating McKenney Chevrolet Sells Defective Cars Written by sonicsadness on 03/23/14 03:09:55 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

After decades of being a loyal customer, McKenney Chevrolet sold me a car with a defective transmission. McKenney Chevrolet refused to do the right thing (fix or replace) and blamed me for the faulty workmanship. The true measure of service is how a dealership handles dissatisfied customers. McKenne...
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Dealer Response

Please accept our sincerest apologies for what took place during your visit. This is not how we do business at our dealership and the service that you received was unacceptable. If you could please contact us directly, we would like to discuss what occurred so... Read more

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