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Sanders Ford of Jacksonville, North Carolina

OVERALL SALES RATING:
5.0 stars
Reviewed by 1 member
Write a Sales Review
 
OVERALL SERVICE RATING:
2.7 stars
Reviewed by 3 members
Write a Service Review
DEALER INFORMATION:
Sanders Ford
1135 Lejeune Blvd
Jacksonville, NC 28540
(888) 784-3673
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HOURS:
Sunday
Closed
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 9:00 pm
Wednesday
9:00 am- 9:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 9:00 pm
Saturday
9:00 am- 6:00 pm
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Sales Reviews of Sanders Ford
Sales Rating:
5.0 stars
Sales Associate:
5 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
Bruce Wright was a great salesman!
by momof1cheer on 11-12-09 (11:16AM)
Pros:
Knowledgeable Staff, Professional, Courteous
Cons:
none

Bruce Wright has been our salesman for the past 5 years. We have purchased 3 cars from him at Sanders Ford of Jacksonville. Every visit has been pleasent, he was proffesional, knowledgeable and always made us feel like an important customer. We love the people at Sanders Ford and would reccomend ...

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Service Reviews of Sanders Ford
Service Rating:
5.0 stars
Quality of Work:
5 bars
Parts Availability:
5 bars
Price:
5 bars
Waiting Area:
5 bars
Shuttle or Loaner:
N/A
We loved our Service Advisor and Visit
by momof1cheer on 11-12-09 (11:11AM)
Pros:
Great Staff, Comfortable Wait Room, Clean Restrooms
Cons:
none

My Husband and I have always bought and had our Ford vehicles serviced at Sanders Ford in Jacksonville. Tiffany our service advisor is always nice and informative. She lets us know what our recommended service is without pressuring us into an upsale of service. We like the family feel of the deal...

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Service Rating:
2.0 stars
Quality of Work:
1 bars
Parts Availability:
2 bars
Price:
1 bars
Waiting Area:
1 bars
Shuttle or Loaner:
5 bars
Horrible dealership, customer service, mechanics and general service
by usmcthumper on 08-17-09 (08:08AM)
Pros:
Pretty girl at the front desk & nice gentleman with the shuttle, that's about it.
Cons:
Inept & uncaring people with no customer relation skills

What a rip-off dealership!!!!


Last week I noticed my serpentine belt on my 7.3 liter diesel pickup had frayed and was starting to make funny noises.  As I had a trip planned for the weekend, I took my truck to the local Ford dealer, Sanders Ford in Jacksonville, NC.


They had my truck two da...

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Service Rating:
1.0 stars
Quality of Work:
1 bars
Parts Availability:
1 bars
Price:
1 bars
Waiting Area:
1 bars
Shuttle or Loaner:
1 bars
DON LET SANDERS FORD NEAR YOUR CAR!!!!
by twinscrw on 03-26-09 (02:22PM)
Pros:
none
Cons:
they wiil overcharge you and destroy your car

the worst ford dealer on the planet!!!! avoid at all cost!!!! they will rob you blind, charge for warranty repairs, damage your vehicle, leave out important parts causing unnecessary future repairs. would not even provide a loaner car when my service contract allows for one

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