Toyota of North Charlotte Service Reviews
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Toyota of North Charlotte Service Reviews

  • 13429 Statesville Rd
  • Huntersville, NC 28078 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Don't like this service dept at all By carolina15 on 10/23/15 12:49:12 PM PDT
Recommend this dealer? No

This is one of the worst Toyota service departments Iíve been to. So bad in fact that Iíll start driving further to go to another dealer. Service Adviser Lou Simmet embodies the qualities that make so many people reluctant to go to a dealer service department: heís [non-permissible content remov...
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Service Rating Failure To Make It Right By CEjohnson on 09/26/15 09:18:48 PM PDT
Recommend this dealer? No

On 9/22/2015 around 9:00 am, my wife called me from her employer advising advising our 2011 Toyota Venza was failing to start. She stated it was making a clicking noise. I inquired about the last service of the vehicle and she advised, the car had an oil change completed on 9/18/2015. Upon arriv...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating EXCELLENT STAFF IN SERVICE By rocketman9119 on 10/10/12 09:44:21 AM PDT
Recommend this dealer? No

Have been to service dept. twice and both have been positive experiences. John R. was very polite, helpul, and professonal. He is definitely an honest and hard working individual. Sam D. helped me on my first trip and , she too, is all of the above that I said of John.....great people to have when s...
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Service Rating Above and beyond By rondeatley on 01/18/12 07:03:28 AM PST
Recommend this dealer? Yes

I don't usually write reviews but Todd went above and beyond in this case. I was 500 miles away dealing with another dealership and not getting the service I needed. I called Toyota of North charlotte and spoke with Todd. He not only was professional and helpful but called me back the next day with ...
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Service Rating Fantastic Personnel By gt1151 on 12/09/11 01:18:47 PM PST
Recommend this dealer? Yes

I always know they are going to recommend service work on my sons car because it has close to 100k miles on it but I also know they will let me know which of the services is the most important and which can wait a little while longer. I trust them with both my cars.
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