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Randy Marion Buick GMC Sales Reviews

  • 13701 Statesville Rd
  • Huntersville, NC 28078 (map)
  • (877) 738-8107
  • Chat with Dealer
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Sales Rating STAY AWAY!!!!! "TOUCH of CLASS" Buyer beware Written by wop2 on 03/24/14 11:30:01 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Worst car buying experience by far I've ever encountered. I would rate zero if I could. BUYER BEWARE, hidden, bogus charges (Touch of Class). Touch of Class is simple, we sprayed a little fabric guard on your carpet, you now owe us $700, but if you have something spilled on your carpet we will gladl...
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Sales Rating Typical Car Dealership Written by RVNC on 11/30/13 12:55:34 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Just once, I wish I could find a dealership where the employees were honest and really cared about the customer. I bought my 2012 Buick Enclave from this dealership and they used the typical pressure techniques and of course once the sale was over they could care less about the customer. When I boug...
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Sales Rating Poor communication and bait-and-switch tactics Written by romayer on 07/22/13 07:11:03 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I visited the dealership on a Tuesday evening, test drove the 2013 Verano and the 2013 Lacrosse and decided that the Verano was the vehicle I wanted to pursue. Researched their website and saw that they offered the 24mth Experience Buick 10k miles lease for $199/month with $1,259+taxes and fees due ...
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Sales Rating Living up to their negative reputation as car salesmen Written by boykinkaley on 03/31/13 09:09:28 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

If there were negative stars, I'd give them to Randy Marion's establishment. The man that helped us, his last time was R, and he lived up to his name. He used the time he should have spent talking to us about the car we were driving to tell us about how he lost his dream job and somehow ended up wor...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating nightmare dealership Written by gofish9361 on 01/18/12 02:18:27 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Do yourself a favor and use another dealership. I bought my truck last January and have had nothing but a headache dealing with them. I love my truck but these people treat their customers like dirt. I don't have time to write everything that has happened, but it has been a nightmare.
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