Sales Reviews - 507533894

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Dealer Sales Reviews

Sales Rating:

Stellar buying experience

Written by thompson11 on 01/22/12 09:14:40 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a new 2012 RAM 2500 Laramie. I located the vehicle using the RAM website new inventory tool. I emailed the dealership and received a reply the same day. There were two almost identical 2500's available on the lot. I had many questions which Harry and Michael were proficient in providing prompt accurate answers. The price advertised online for the vehicle I purchased was competitive with other dealers. I was offered a better price via email. I did two more days worth of research looking for a better deal. Finally I called Harry and told him I wanted it but I wanted to trade out the drop in bed liner for MOPAR sidestep rails. I offered to pay the difference in price. It was almost closing time so the following morning we agreed no problem with the swap. It was now Friday and I live in Virginia so I told them I would be there to pick it up at 2 pm on Saturday. Harry said come on down. He even offered to get me a trailer to pull my Jeep home if I needed it. I arrived at the dealer on time, very nice looking dealership by the way. I was greeted at my car. The sales team was professional and courteous throughout the entire transaction. There was no haggling, the incredible price quoted was the price I paid. The 2012 RAM 2500 Laramie was fully prepped and ready. My wife, my daughter and I all enjoyed the time spent at the dealership. I put 250 miles on the truck getting home that evening. I could not be happier. I am telling all my friends and family about this dealership. If you are looking for a new vehicle check out Capital Chrysler Jeep Dodge RAM you probably won't have to search any further.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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