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Sport Durst Chrysler Dodge Jeep Ram Service Reviews

  • 4511 Durham Chapel Hill Blvd
  • Durham, NC 27707 (map)
  • Chat with Dealer
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Service Rating Great service & great people By JES_USMC on 10/23/14 06:00:42 PM PDT
Recommend this dealer? Yes

Friendly, helpful and thoughtful staff. Technician explained process they used to determine fault and resolution. There was no time wasted with unnecessary actions. Very thorough work.
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Dealer Response

Thank you so much for taking the time to write this review. We are completely dedicated in providing top quality customer service and we are ecstatic to hear that your experience reflected this dedication. We look forward to working with you again in the futur... Read more

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Service Rating Customer perspective By Ali1967 on 09/21/14 06:49:48 AM PDT
Recommend this dealer? Yes

I like your dealership and I'll like the staff staff was very helpful and good but I had the same problem twice keep forgetting to reset the odometer where it would says you know how much of a life of oil left in there and I have to keep coming back and get a reset best on the side by the side that ...
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Dealer Response

Ali, thank you for writing about your visit with us. I'm happy to hear that your overall experience was positive. However, we always strive for 100% customer satisfaction, and I do apologize if we missed that mark during your visit. I will be sure to pass alon... Read more

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Service Rating Best Experience so far. By PankajA on 09/19/14 05:47:15 PM PDT
Recommend this dealer? Yes

Great Customer Service Attitude and not charging the customers unnecessarily. Good Technicians who devote time to explain you everything that's going on with your vehicle and answer all the questions patiently.
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Dealer Response

Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you again! Also, ... Read more

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Service Rating Review of Service Dept By luv2fly57 on 11/30/13 09:20:48 PM PST
Recommend this dealer? No

I went to have the first scheduled oil change on my new car. The work began on my car at the appointed time. While waiting on my oil change to be completed I fell asleep. Sometime after I awoke I realized I had been at the dealership for over an hour. I also noticed that my car was parked outside, i...
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Dealer Response

On behalf of the entire staff at Sport Durst Auto, I'd like to extend my sincerest apologies for any miscommunication or inconveniences we may have caused you! We strive to provide quality customer service and we take pride in servicing your car in a timely ma... Read more

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Service Rating Great Service from Service Dept at Sport Durst By TRenn on 11/27/13 12:50:02 PM PST
Recommend this dealer? Yes

I have taken my Jeep in several times for service with Sports Durst and always had a postive experience. Everyone is friendly and very helpful. Great customer service!! Keep up the great worK
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Dealer Response

We value your continued business. Thank you for taking the time to leave us this 5-star review. We pride ourselves on providing excellent customer service and I'm pleased to know you have received the service you deserve with each and every visit to Sport Durs... Read more

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