Mark Jacobson Toyota Scion Sales Reviews

Overall Rating:
2.0 stars
Reviewed by
 4 members
Sales Associate:
2.0 bars
Vehicle Inventory:
3.0 bars
Finance Department:
1.7 bars
Trade-In Process:
2.0 bars
Buying Process:
1.3 bars
Dealer Information:
Mark Jacobson Toyota Scion
4516 Durham Chapel Hill Blvd
Durham, NC 27707
(800) 643-6236
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1-4 of 4 Reviews

Sales Rating:
1.6 stars
Sales Associate:
1 bars
Vehicle Inventory:
4 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
Rude sales, dishonest dealer
by drc4fun on 08-18-08 (03:34PM)
Pros:
tons of cars sitting in the lot. not sold
Cons:
all tricks you can think, rude sales,

went to talk with their sales as well as talk online with the internet dept.. basically if you don't care how much you overpaid, just go there, and they will charge you whatever they want..

the sales are rude. If you try to bargain the price, most time they'll just let you go... looks like the c...

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Sales Rating:
2.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
4 bars
Finance Department:
N/A
Trade-In Process:
2 bars
Buying Process:
1 bars
Held Hostage
by krakengrrl on 04-02-08 (09:01AM)
Pros:
inventory selection
Cons:
price, tone, games

Marc Jacobsen played every game in the book and then some. They demanded my driver's license for a test drive and then refused to give it back. They split my husband and I up and tag teamed us to try and get the sale. I felt we were held hostage and they would not let us go until we bought someth...

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Sales Rating:
2.2 stars
Sales Associate:
5 bars
Vehicle Inventory:
3 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
Bait and switch.....
by screwedalso on 01-07-08 (01:54PM)
Pros:
None
Cons:
too many to list

I am so mad I just wanted to warn other consumers that Mark Jacobson Toyota is scamming the general public....

I went there with a computer printout of the car I wanted and the list price of the car plus options. After test driving the car I said I wanted them to get me the vehicle that I wanted...

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Sales Rating:
2.2 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
3 bars
Trade-In Process:
4 bars
Buying Process:
2 bars
He promised me wine and steak and gave me beer and cheese fries
by lagier on 01-03-08 (05:34AM)
Pros:
Coffee
Cons:
Unkept promises

He promised me wine and steak at a fancy restaurant and I got beer and cheese fries at a bowling alley.....


On Dec. 31, 2007, I walked into Mark Jacobson Toyota knowing the exact car I wanted.  I had a test drive, loved it and within 2 hours had made a deal.  I put down $500 for a car that the...

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