Crown Honda of Southpoint Service Reviews
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Crown Honda of Southpoint Service Reviews

  • 1001 Southpoint Auto Park Blvd
  • Durham, NC 27713 (map)
  • (866) 951-4003
  • Chat with Dealer

Service Reviews

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Service Rating Overbooked, way too many people By 350z4me2 on 05/20/16 02:30:30 PM UTC
Recommend this dealer? No

I made an appointment for an oil change for 9:30 AM. I arrived promptly at that time, only to wait for 30 minutes just to check in my vehicle. Then I'm told it will be sometime after 11 before it will be done. They overbook the service department to the point that they can not handle the volume of...
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Dealer Response

Unfortunately, it does seem like this was a case of unexpected delays in service. We appreciate your promptness and we’re sorry we came short of delivering timely service to you. We’re working to improve this and I'd appreciate hearing your feedback about doin... Read more

All Comments (1)
Service Rating Great service. Wonderful experience. By JDowdee61 on 12/07/15 05:37:03 PM UTC
Recommend this dealer? Yes

All of the folks at Crown Honda at Southpoint are very courteous, and they go the extra mile to take care of my car.
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Service Rating Long wait time By Hondakoito on 12/07/15 01:32:02 AM UTC
Recommend this dealer? No

Oil change takes longer. They don't have express service.
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Service Rating Great service, no complaints! By BSparklz on 11/24/15 01:46:57 PM UTC
Recommend this dealer? Yes

I purchased my car from Crown Honda of Southpoint in May 2014. I had a great experience at the time and continue to now that I use their service department for oil changes and tire rotations. They have a great waiting area with strong wifi, coffee, snacks, etc. The service reps are always profession...
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Service Rating Great service and quick turn around. By JenniferG6100 on 11/23/15 10:32:47 PM UTC
Recommend this dealer? Yes

The Honda rep greeted me very soon after I arrived. He promised a quick turn around and I got that. He also advised me on service that was recommended but not necessary in that exact moment. I appreciated his candor and his truthfulness.
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