Print | Edit this listing

Lake Norman Infiniti Service Reviews

  • 20435 Chartwell Center Dr
  • Cornelius, NC 28031 (map)
  • (888) 601-7650
  • Chat with Dealer
Sort By:
Service Rating GREAT TEAM AT LKI By hollycook90 on 09/17/12 02:47:45 PM PDT
Recommend this dealer? Yes

I had my G37 serviced this week and my overall expierence was impeccable! I was in and out in a short time and the price was awesome!! Stephanie MADE SURE that my child and I were BOTH very comfortable during our stay and I wouldnt go anywhere else but here, EVER AGAIN!! :-) Many Thanks to the Lake ...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating TERRIBLE AND DISHONEST By 3crazykids on 12/14/11 08:52:11 PM PST
Recommend this dealer? No

I bought a very expensive QX56 here back in June mainly because they were very aggressive with pricing. Everything has gone downhill since. They lost a headrest which my sales guy Keith promised to hold in his office. No one including Victor (Service Manager) would return my calls and finally when I...
Read the full review

Service Rating Rip Off!!! By mseenviro on 08/30/11 06:02:07 AM PDT
Recommend this dealer? No

I purchased a 2010 G37 from Lake Norman in April, 2010. It was a relatively easy process. But then comes the service department. Every time I went in they tried to add vastly over priced additional service. Even an oil change and tire rotation was approximately $100.00. What finally did it for me ...
Read the full review

Service Rating Fantastic Customer Service By mrssully on 02/11/10 12:00:00 AM PST
Recommend this dealer? Yes

Nothing but Kudos for this dealership!!!! I was new to town with a new job, looking for a place to stay when my vehicle broke down. I brought it to Lake Norman Infiniti and was greeted by Stephanie in Service. Not only did she treat me with a friendly and professional attitude, she also got my ve...
Read the full review

Service Rating horrible customer service By lkninfiniti on 10/05/09 12:00:00 AM PDT
Recommend this dealer? No

Save your time and money; don't go to Lake Norman Infiniti! I went there for a state inspection, new tires and an oil change. While my car was there, the staff somehow broke my license plate off of the bumper. They tried to repair the bumper, but it was broken beyond repair. They then replaced the b...
Read the full review

ADVERTISEMENT
ADVERTISEMENT