Lake Norman Infiniti Sales Reviews
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Lake Norman Infiniti Sales Reviews

  • 20435 Chartwell Center Dr
  • Cornelius, NC 28031 (map)
  • (888) 601-7650
  • Chat with Dealer

Sales Reviews

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Sales Rating Excellent Customer Service Written by Howard_U on 08/20/15 11:10:32 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I would have to say that in all of my experiences in purchasing a new vehicle, this experience with Infiniti of Lake Norman with John Pratt and Amber was by far the best ever. Their customer service was second to none. I explained to Mr. Pratt what type of car I was looking for and he went over and...
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Sales Rating terrible! Written by topveteran on 07/16/15 03:56:59 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

complete [non-permissible content removed]! Dave pownall and clint whitley are nothing more than modern day [non-permissible content removed] PLEASE DO NOT visit lake norman infiniti!! They will run your credit without your approval and then lie about it and not provide any paperwork.The worst serv...
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Dealer Response

Hello-- I want to apologize for your recent experience with us. I would be glad to speak with you about your situation and hopefully figure out a resolution for you. Please give me a call at the dealership at your convenience at (704) 464-4117, and ask for Dic... Read more

All Comments (1)
Sales Rating Great Experience Written by theusing on 04/19/15 09:39:52 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Coach and Guy were great to work with and made everything simple to understand and went above and beyond to get me the car I wanted.
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Sales Rating Great experience at Lake Norman Infiniti! Written by ajtaylor13 on 03/25/15 08:18:56 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Everyone was absolutely wonderful through the entire purchase! Brook in the BDC was timely and gave me what I wanted when I wanted it, Dennis was great to work with and Dave did a great job at the delivery. I sincerely appreciate everyone's efforts and would highly recommend your store to family m...
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Sales Rating Buy somewhere else! Written by dmt1 on 01/24/15 06:30:37 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

WOW... I can't even go into how classless and rude the alleged owner/GM Dick McKean is. Was promised a price and of course when I go there it was much more. But moreover was the way I was spoken to by Dick. I guess he needed to try to be the big guy in front of his salesmen by trying to push a w...
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