Honda of Concord Service Reviews Dealerships
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Honda of Concord Service Reviews

  • 7650 Bruton Smith Blvd
  • Concord, NC 28026 (map)
  • (866) 748-3265
  • Chat with Dealer
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Service Reviews

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Service Rating Rough Service Dept Experience By wcroach on 12/20/14 09:59:02 AM PST
Recommend this dealer? No

Terrible service department with even worse customer service! Considering they do not take service drive ins without a scheduled appointment, you would think the appointment time would matter! Not so much with Honda of Concord. As I found out today, my 0800am appointment time only means "they wil...
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Dealer Response

wcroach, Thank you for taking the time to review our dealership. We appreciate your efforts to help us make Honda of Concord the best that it can be. I'm sorry to read that your experience with the service department did not live up to the standard that we ... Read more

All Comments (1)
Service Rating Best Service in Concord NC By rhodes4025 on 01/26/14 05:24:32 AM PST
Recommend this dealer? Yes

We have taken our Honda cars to this dealer for service since purchasing a vehicle in 2007. They are courteous, prompt, professional, and best of all, HONEST. We will purchase our Honda vehicles from this dealer due to their outstanding service department.
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Dealer Response

Honesty truly is the best policy! Thank you so much for taking the time to share your experience. We also thank you for your loyalty to our service department, it means so much! We look forward to helping you again in the future! Thanks again.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great service adviser Oscar Gomez By djstoy2 on 09/01/11 06:13:32 PM PDT
Recommend this dealer? Yes

For service Oscar Gomez is the person you need to deal with and only him. He will take care of your needs and is wonderful to work with. I even work around his schedule to make sure he is there when it is time for my service or even detailing of my cars. He is the star of this dealership. I have bee...
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Service Rating 3 Year Service Customer By sophaksun on 05/17/09 12:00:00 AM PDT
Recommend this dealer? Yes

I have been going to this Honda dealer for service from when I brought a used 04 Odyssey in 07/2006. I like the atmosphere and people at this dealership. Sense that time I have recently brought a new 2008 Accord last year and also take my 07 Acura TL in for service. The service dept is clean. The...
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