Hendrick Kia Of Concord Sales Reviews
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Hendrick Kia Of Concord Sales Reviews

  • 7550 Hendrick Autoplaza NW
  • Concord, NC 28027 (map)
  • (877) 698-8962
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

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Sales Rating GREAT Car-buying Experience Written by cmewriter on 07/18/16 07:48:16 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Frankie Foy and everyone at Hendrick Kia of Concord were extremely nice, and explained each step of the car buying process thoroughly as I made my decision to purchase a vehicle at their dealership. Even through a driving rainstorm, Frankie went out of his way to show my wife all the features availa...
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Sales Rating Deceptive and dishonorable Written by newcarcustom on 02/01/16 05:37:33 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Before my appointment on January 30, I had at least 2 conversations with a Hendrick rep, Krista Lents. She confirmed repeatedly that Hendrick would honor the truecar price we had discussed and that Hendrick offered 0% 72 month financing. When I arrived and spoke to the salesman, Darren, he said ther...
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Dealer Response

Hello - your concerns were escalated to upper management in regards to your experience with our dealership. In an effort to better address these concerns, our GSM would like the opportunity to personally speak with you. JC can be reached at your earliest conve... Read more

All Comments (1)
Sales Rating Good, quick experience! Written by Mrs_eck on 01/12/16 08:25:31 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Went in to look at a specific Sportage & drove it out of the lot! Frank was a very knowledgable salesman & really nice. Only bad part was leaving my old car there, but another salesman came out & acknowledged that it was hard to say goodbye! He was sweet, but I didn't get his name. Thank you!
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Dealer Response

Parting with an old vehicle is always so bitter-sweet! We appreciate you taking the time to share your experience and for the kind words about Frank; we know he appreciates it too! Enjoy your new Sportage!

All Comments (1)
Sales Rating Awesome buying experience! Written by irace36 on 11/13/15 05:30:05 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Went in to look at one specific 2016 Soul and went home with it! Great service all around by James Lawrence and the other staff members. I think we paid a fair price for the car and did not have to haggle much. I highly recommend Hendrick KIA of Concord.
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Dealer Response

We appreciate the recommendation and for you taking the time to share your experience! Enjoy your new Kia Soul!

All Comments (1)
Sales Rating You will not get it for the "ePrice". Written by IbexEngineer on 10/15/15 08:00:19 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Staff was friendly and helpful until it came time to look at the numbers. You will not get the car for the online advertised price, even with the $500 coupon offer that mysteriously disappears when you click on it. To qualify for all incentives apparently you have to be at a minimum a disabled veter...
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Dealer Response

Thank you for your feedback! It was escalated to our management team in hopes to find a resolution. Hope you are doing well!

All Comments (1)
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