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Volkswagen of South Charlotte Service Reviews

  • 9900 South Blvd
  • Charlotte, NC 28273 (map)
  • (888) 821-5922
  • Chat with Dealer
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Service Rating First Impressions are Lasting By Irene40 on 07/21/14 08:30:28 AM PDT
Recommend this dealer? Yes

i recently bought my VW at Carmax. Based on the past serivce records I wanted to stay consistent with taking my car to a VW service dealer. I was a little apprehensivs, because I knew that I did not purcahse my car from the VW dealer. Apparently that did not seem to matter. They treated me like I wa...
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Service Rating Strong Service By VWSvc2000 on 01/14/14 08:59:03 AM PST
Recommend this dealer? Yes

I brought my Jetta in for an oil change and was advised that a pollen filter needed to be changed. The rep showed me my filter and asked me what I wanted to do. A very good experience and a fair way to be treated as a customer.
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Dealer Response

Thank you so much for taking the time to leave a 5-star review of our dealership. We are glad you recognized our efforts toward customer service as we work hard to make every customer feel that they have been treated fairly. Thank you for your business and we... Read more

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Service Rating $18.46 bill By Ilikehummers on 01/02/14 11:00:37 AM PST
Recommend this dealer? Yes

I brought my car (07 GTI) in as it was acting strange. I was informed that the high pressure fuel pump inside the engine was broken. Yea, sounds expensive. I was then told that there was a recall on the part and that all service and parts would be covered. While there, they also changed my oil (brou...
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Dealer Response

Thank you for taking the time to provide us we feedback and we are thrilled to hear that you were happy with our service team. We hope to see you again soon; your business is truly valued.

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Service Rating Excellent first service experience By dan330 on 01/02/14 07:19:31 AM PST
Recommend this dealer? Yes

We just had our 30,000 mile service and the dealership was great. No pressure, very friendly and clean. John was our customer representative and he did a great job....really friendly and professional. VW honored the warranty and got our car all fixed up in quick time with no headaches. The "free" ca...
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Dealer Response

We are pleased to hear that Matt could help you during your visit to our service center. Thank you for the feedback, we truly appreciate your business.

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Service Rating Excellent Service By SCNanaMom on 11/02/13 05:13:37 AM PDT
Recommend this dealer? Yes

My Passat and I are always given top notch service and courtesy at Volkswagen South!
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