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Town and Country Ford Sales Reviews

  • 5401 E Independence Blvd
  • Charlotte, NC 28212 (map)
  • (866) 984-2578
  • Chat with Dealer
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Sales Rating Needs Better Customer Service Written by BSmithJr on 07/22/13 12:15:10 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The people at this dealership are nice enough when you can actually talk to someone. Customer service from these people is sorely lacking. If you call and leave a voice mail you expect a response at least within a couple of hours. I've called and left messages and no one would call me back all day.....
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Dealer Response

Hi BSmith, Jr, The experience you are describing is not in line with the high level of customer service our dealership prides itself on. We aim to provide our customers with timely responses and information, and apologize that we fell short with you. Please co... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Worst High-Pressure experience - EVER!!! Written by starsrdancing on 05/26/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This was the worst experience ever. I left after a high pressure salesman kept pushing me to answer a question, then another question... When I finally answered him he badgered me further. I might as well as been in a police interrogation!!. I don't know if it is because I walked in as a single ...
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Sales Rating Don't Waiste Your Time! Written by nqq on 03/29/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Sales team is only interested in placing a high number and not listening to the Customer. Bought a car before from them and they did not even take this into consideration when I tried to buy a new car. Old men trying to act like they have power, don't waist your time with [violative content de...
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