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Town & Country Toyota Scion Service Reviews

  • 9101 South Blvd
  • Charlotte, NC 28273 (map)
  • (866) 983-7960
  • Chat with Dealer
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Service Rating Service Department met expectations. By 2012Highlndr on 09/27/14 06:49:18 AM PDT
Recommend this dealer? Yes

I took my Highlander in for the state inspection. Jeremy scheduled my appointment on the phone earlier in the day and my vehicle was taken on time. I purchased windshield repair at the visit too. The windshield did have some small chips in three locations. It's hard to see the work was done but I di...
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Service Rating Great Service By jrob7 on 07/08/14 04:32:13 AM PDT
Recommend this dealer? Yes

I brought my car here after it was in an accident. They did an awesome job working with my insurance company to ensure all of the work was covered and helped arrange for my rental car to come pick me up at the dealership. I was kept informed on the progress of the repairs, and the car looked like ne...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Prepare to get ripped off By clttarheel07 on 08/21/12 08:34:18 PM PDT
Recommend this dealer? No

I took my car in for an oil change and they told me that I needed to change my brake fluid, my power steering fluid, and a PCV valve for ~$200. I didn't feel like it was time to change those fluids so I ended up taking my car to another Toyota dealership out of town where I knew the service manager....
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Service Rating Wrongly installed non-genuine part, no warranty, no help when it failed By shogun23 on 04/09/10 12:00:00 AM PDT
Recommend this dealer? No

As with any dealership (vs a small shop), their repair prices are relatively high, but you think it will be worth it for the service, trust, as well as the quality of the work and parts. Town & Country Toyota failed me in all these areas. When I first brought my car in for repair, after two hours...
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Service Rating Great Service after the Sale By diertac on 03/11/09 12:00:00 AM PDT
Recommend this dealer? No

I have always found Town & Country Toyota's service to be excellent. Pat, my service manager, is the first female service manager I've ever had, I especially like working with her because she's not intimidating and as a woman myself, I feel like I can ask her anything down to even the silliest quest...
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