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Auto Park Honda Service Reviews

  • 2100 Auto Park Blvd
  • Cary, NC 27511 (map)
  • (888) 348-0996
  • Chat with Dealer
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Service Rating Autopark Honda Service is The best! By 2008HondaOwner on 11/22/13 02:46:32 PM PST
Recommend this dealer? Yes

Autopark Honda service in Cary, NC is nothing short of amazing! I took my 2008 Honda Civic Hybrid into Autopark because the Integrated Motor Assist (IMA) light had lit. Eldwin B, the Service Advisor and Care Superstar, recommended they do a computer update to see if it resolved the issue. When the l...
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Service Rating No service during scheduled appointment By habasso1 on 07/25/12 05:24:34 AM PDT
Recommend this dealer? No

Had an appointment for tire rotation/align/balance (easy) 10:20am - car was still not even started at 3pm. Told dealership I needed the car ASAP - was told I'd get a phone call. When I finally called, it took 3 times to get through. Service rep offered no apologies. Service Manager also not sympathe...
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Dealer Response

We apologize, habasso1 for the way you feel you were treated. That is not what we want our customers to experience when they come to AutoPark Honda of Cary. I want to ask for another chance to give you the service you deserve. Can we have the opportunity to ch... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent Service By calvin1972 on 01/20/12 04:50:59 PM PST
Recommend this dealer? Yes

Excellent service. Had some service done on my vehicle and was impressed with the professionalism of the staff. Mr. Jackson assisted with some warranty questions and advised me of things on my warranty that I was unaware of and found this extremely helpful and really appreciated the knowledge this g...
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Dealer Response

Thank you, calvin1972 for your kind words about Mr. J.! We are happy you had such a great experience in our service department! We here at AutoPark Honda of Cary pride ourselves on customer service for our customers. And we are glad you will continue to be an ... Read more

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Service Rating Honda AutoPark Service Review By dvelazquez on 01/20/12 02:52:45 PM PST
Recommend this dealer? Yes

The service team especially Kimberly Watters has always been very understanding and pleasant whenever I have service...she always make the trip into the service department worth the while..she is a great representative of great customer service!!
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Dealer Response

Thank you, dvelazquez for your kind words about Kimberly W. and the AutoPark Honda service! It is rewarding to know that you had such a great experience! We're glad your happy and we thank you for your business!

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Service Rating Best Service Customer Reps, Jeff and Kim By anne39 on 01/12/12 01:05:54 PM PST
Recommend this dealer? Yes

Jeff and Kim, Best Service Customer Reps, are my "angels." My Honda experiences reflected over 8 and 11 years with Jeff and Kim respectfully. I count on both of them to help me maintain my Honda! They answer all my multiple questions and laugh at my crazy jokes. I am given the best customer service!...
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Dealer Response

Thank you, anne39 for you comments about Jeff and Kim! They are both assets to the AutoPark Honda of Cary Service Team! The fact that you have been coming to get your Honda serviced for 8 and 11 years because of them, makes us proud that we are providing you w... Read more

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