Auto Park Honda Service Reviews
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Auto Park Honda Service Reviews

  • 3630 Old Raleigh Rd
  • Cary, NC 27511 (map)
  • (888) 849-8772
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016

Service Reviews

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Service Rating Bad service experience By SudhanMani on 07/06/16 12:51:44 AM UTC
Recommend this dealer? No

I had bought a new Honda civic a month back and ever since I bought it had issues. I had been having trouble controlling the vehicle at 60 mph and when I took the dealership they said there were no issues. But the problem still persists and the dealershipo doesn't care about it
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Service Rating Dissatisfaction By Mariafromks on 06/28/16 12:09:13 PM UTC
Recommend this dealer? No

The customer service during both of my visits (recall set up and service appointment) was really poor. No one immediately greeted me, I waited inside the service bay surrounded by people just standing there. The first time I went, the man who helped me complained and was pissed off the whole time bc...
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Service Rating Free Oil Change - no appointment By Douga98 on 12/12/15 11:28:41 PM UTC
Recommend this dealer? Yes

On my way to work the service light came on and the 15% oil life indicator came on. I turned around and went to Leith Honda and they took me right away and I was surprised that the oil change only took 30 minutes, they quoted an hour!
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Autopark Honda Service is The best! By 2008HondaOwner on 11/22/13 10:46:32 PM UTC
Recommend this dealer? Yes

Autopark Honda service in Cary, NC is nothing short of amazing! I took my 2008 Honda Civic Hybrid into Autopark because the Integrated Motor Assist (IMA) light had lit. Eldwin B, the Service Advisor and Care Superstar, recommended they do a computer update to see if it resolved the issue. When the l...
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Dealer Response

Thank you, 2008HondaOwner for your 5 star review about your Service experience at our dealership! Eldwin Breeden is dedicated to providing our customers with the best service possible. He always exceeds their expectations. We appreciate your taking the time to... Read more

All Comments (1)
Service Rating No service during scheduled appointment By habasso1 on 07/25/12 12:24:34 PM UTC
Recommend this dealer? No

Had an appointment for tire rotation/align/balance (easy) 10:20am - car was still not even started at 3pm. Told dealership I needed the car ASAP - was told I'd get a phone call. When I finally called, it took 3 times to get through. Service rep offered no apologies. Service Manager also not sympathe...
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Dealer Response

We apologize, habasso1 for the way you feel you were treated. That is not what we want our customers to experience when they come to AutoPark Honda of Cary. I want to ask for another chance to give you the service you deserve. Can we have the opportunity to ch... Read more

All Comments (1)
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