Keith Hawthorne Ford Sales Reviews
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Keith Hawthorne Ford Sales Reviews

  • 617 N Main St
  • Belmont, NC 28012 (map)
  • (855) 689-0927
  • Chat with Dealer

Sales Reviews

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Sales Rating Do Not Buy from this place Written by terrymoody on 05/23/16 02:53:34 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Wrote a check for $12,000 for a car on May 9th. Still to this day do not have it. There 72 hour return is a joke. We returned it the next day after we bought it. They had covered the smoke up inside. It STUNK. Told them we were not happy at all. Said they would fix it along with the paint that was c...
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Dealer Response

Terry, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at your earliest convenience so we can understand exactly what went wrong and do our best to try and re... Read more

All Comments (1)
Sales Rating They lie to the consumer Written by katherinem1 on 03/06/16 03:50:59 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We brought our car there about 2 years ago. We traded our prior ford lease in. My credit was excellent but at the last minute they made my husband co sign. I have owned businesses and many cars and have not had a "co signer" in 30 plus years. About 6-7 weeks later I had not gotten a payment notice s...
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Dealer Response

Thank you for taking the time to bring this to our attention, katherinem1. Customer service is one of our top priorities and we are disappointed to learn of the situation you have described. We would like you to contact us at your earliest convenience so we c... Read more

All Comments (1)
Sales Rating Lied about financing Written by scottylippert on 03/05/16 04:00:31 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I wish I had a better way to describe the deal we negotiated, but I can only see it as a done in bad faith. We specifically told them a price per month and said "we do not want to finance for more than 60 months". General Manager said "ok". They shook our hands, took our signatures, ran my wife and ...
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Sales Rating Apparently lazy Written by Tony___ on 02/16/16 06:39:45 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Lazy is all I know to say to describe the folks at this dealership. I drove 300 miles to trade at Keith Hawthorne and was pleased with my deal and the service received that day. However, a short time after my purchase I realized I did not receive a manual. To be fair, the truck I purchased was us...
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Sales Rating Great service and experience Written by Bbatten1794 on 12/17/15 03:27:04 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Being in search of the perfect suv, we turned to the Internet and found it at Keith Hawthorne Ford of Belmont. We drove 3hrs. The suv is exactly what we were looking for. Our salesman Greg Oates was very informative about the vehicle, and the buying process easy. Beijing so far away I don't know i...
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