Paragon Acura Service Reviews Dealerships
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Paragon Acura Service Reviews

  • 5602 Northern Blvd
  • Woodside, NY 11377 (map)
  • (888) 454-2584
  • Chat with Dealer
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Service Reviews

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Service Rating Very disappointing By dcc178 on 04/11/15 09:31:27 PM PDT
Recommend this dealer? No

This is more a review about their service, even though they did fail to inform me of prior work done on the car when i was buying it. DO NOT buy a certified pre owned vehicle from Paragon. I was sold a 2010 Acura TL in 2011. I went there because it is a very well known dealership. Well apparently it...
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Dealer Response

Thank you for taking the time to share your thoughts. I am very disappointed to hear about the frustrations caused in regards to your purchase. I would consider it a personal favor if you would call me so I can learn more about your experience, and we can try ... Read more

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Service Rating Expert Sale Personnel By dock5665 on 04/11/15 03:35:41 PM PDT
Recommend this dealer? Yes

Mr Alex Mejia did a wonderful Job with us.He was very patient and all our question was answer in a very friendly and professionally way.The entire Paragon team was very helpful.
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Service Rating Paragon Acura By Chriswiss on 04/01/15 02:07:06 PM PDT
Recommend this dealer? Yes

Always a pleasure to do business at Paragon. whether purchasing a new vehicle or service I am always treated as their only customer. My current vehicle is the fifth Acura from Paragon. Yesterday I serviced my 2014 RDX and Tony, my service consultant was excellent. He was professional, personable and...
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Dealer Response

Thank you for taking the time to write this great review, Chris! It is wonderful to hear that our team always provides you with outstanding customer service and great experiences. We appreciate your loyal business and keep us updated if there's anything else w... Read more

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Service Rating Paragon Acura excellcent customer service By jeng8 on 04/01/15 07:08:15 AM PDT
Recommend this dealer? Yes

Very professional service from the time check in from the beginning till the car is serviced and delivered. And exceptional great service from the service advisor Alex Munoz at Paragon Acura.
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Dealer Response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received during your recent vis... Read more

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Service Rating Credit for advisor AJ By William1012 on 03/29/15 05:21:12 AM PDT
Recommend this dealer? No

All of the credit should only give to the service advisor AJ. I sent for both side mirrors are not working when reverse and I heard the noise came from transmission. The technician can't define the noise and u have to ride with advisor to show him and he explained to me. But in the end, my car didn'...
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Dealer Response

William, we appreciate you taking the time to share your opinion regarding your recent visit. We strive to provide each and every guest with exceptional service. I am discouraged to read of your dissatisfaction and encourage you to reach out to me directly so ... Read more

All Comments (1)
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