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Paragon Acura Sales Reviews

  • 5602 Northern Blvd
  • Woodside, NY 11377 (map)
  • (888) 454-2584
  • Chat with Dealer
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Sales Rating BAIT AND SWITCH Written by kevin190 on 09/08/14 08:24:53 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I live in Baltimore, Maryland. At the dealership right now 10.55am on Monday, September 8, 2014. Made a prior phonecall about buying an acura zdx offered for sale on Paragon Acura's website...spoke to the dealership manager KAMIL. I explicitly told him I was buying the car on behalf of a client for ...
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Dealer Response

I'm discouraged to hear that you had a negative experience with our dealership, Kevin. I'’m disappointed for the unpleasant experience during your last visit and that the situation was magnified due to the long distance you have traveled. I assure you that we... Read more

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Sales Rating scam!scam!scam! Written by freedom12 on 09/01/14 12:39:35 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This is a very dishonest dealer. leave this dealership away and you will save alot money. I have a terrible experience in paragon acura. the salesperson name Justin L, I bought TL from him. before I sign the lease he told that my interest rate will be 1.9% but after I pay the downpaymet he told that...
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Dealer Response

It's unfortunate to hear that you had such a difficult time during your visit. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. I would appreciate the chance to spe... Read more

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Sales Rating Waste of time Written by ayc1234 on 05/04/14 08:02:00 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Went to dealership after seeing 2 cars of interest (an Accord and an MDX) for sale online that day. After sitting for a total of 20 mins with the salesman getting up numerous times and being asked the same info 2-3 times (salesman may have had trouble w/ English) I was told that one had been sold an...
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Dealer Response

I apologize for your recent dissatisfaction. This is not how we do business and we strive to make sure to satisfy every customer and take their time very seriously. I am committed to mending this situation. I would consider it a personal favor if you would cal... Read more

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Sales Rating Best car buying experience EVER! Written by marionb1 on 02/20/14 07:22:50 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I liked being welcomed by a sales agent the second I stepped into the showroom. I liked the professionalism, no pressure, no stress, no hassle dealings. The whole experience felt like friends (that includes the finance manager !!) were helping me shop for a new car with my satisfaction as their only...
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Dealer Response

What an enjoyable review to read! It is reassuring to know that our team provided you with a hassle-free and welcoming shopping experience. Paragon Acuras primary concern is delivering flawless customer service; that means giving each of our guests the time an... Read more

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Sales Rating Pre sales was the worst experience ever Written by hwadhwa on 01/23/14 02:15:13 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I started off with a True Car inquiry and got an email right away from Rick D. I responded to this email with a detailed list of all the questions I had and after 2 days of no response I reached out again with no response still. At this point I wrote them off but I got an email from a different repr...
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Dealer Response

On behalf of the entire team at Paragon Acura, I would like to apologize for your experience. This type of customer service is unacceptable for our standards. We want every customer to leave our dealership with a smile on their face which is why I am so disapp... Read more

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