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Paragon Acura Service Reviews

  • 5602 Northern Blvd
  • Woodside, NY 11377 (map)
  • (888) 454-2584
  • Chat with Dealer
Service Rating:

SERVICE?!?! MY 2 year old can service the car better!

Written by lisar0320 on 08/23/12 07:57:23 AM PDT
Recommend this dealer? No

Certified technicians my butt...took my car 3 times and they still haven't fixed the wheel alignment, the tires squeal when turning left or right (at low speeds) and they're so called car wash....could've fooled me! Certified pre-owned? none of these things should be happening had the car been through the actual 150-point inspection....more like no- point inspection.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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Our belief at Paragon Acura is to provide the very best customer service, and I am sincerely sorry this wasn't the case for you. I want to thank you for taking the time to let us know about your experiences with us and bringing this to my attention. I would be extremely grateful for the opportunity to discuss the issues you have raised in your review. Please contact me at your earliest convenience so we may remedy the situation. I look forward to your call. All the Best, Brian Benstock | General Manager | 718.507.5000 Ext. 271 | bbenstock@msn.com

  • By paragonacura
  • on 08/24/2012
  • 11:20:41 AM PDT
  • (dealer response)