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Paragon Acura Sales Reviews

  • 5602 Northern Blvd
  • Woodside, NY 11377 (map)
  • (888) 903-7477
  • Visit dealer's website
  • Chat with Dealer
Sales Rating:

Car Has A Deposit On It

Written by AnnoyedShopper on 12/16/08 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I contacted the Dealership about purchasing a 2007, 2008 MDX. The Sales person (Arthur) told me they had a 2008 with 1,273 miles. He quoted me a price $34,900. We made an appointment for me and my wife to go in to see the car, when she got off work. On our way their we called to say that we were running late foro our 6:30 appointment (stuck in traffic). At that point the sales man informed me that they closed at 7 PM. They tried discouraging us saying that they would be closed by the time we got there. After voicing my displeasure they were "able to keep the doors open" for us. When we arrived at 7:15 PM the showroom had several other potential buyers.... appparently they held the doors open for quite a few people. No big issue with that.... just that they were full of it! The Sales Manager (Roger Harry) then proceeded to tell me that the car in question, which we were there to see and drive, was at another location, and "had a deposit on it, from someone seeking to secure financing". He tried to beef up his credibility by telling us he was a minister (not much different from a used car sales man, in my estimation), and he was a martial arts instructor. These things were to support his repeated claim that he was a "straight shooter". Well Mr. Straight Shooter, and minister, lied when he said he would call us the next morning, after a manager's meeting, where he would find out exactly what was going on with the car in question. I am still waiting for his call -- despite my leaving him several messages two days later. I called the dealership about what inventory they had, and they mentioned a car, which incidentally had the same mileage, color and specs, but was now listed at $39,900. Immediately following a customer feedback call where we expressed our great dissatisfaction with the dealership, Arthur called to say that they had sold the car. The next morning I called to inquire about the car. It is still available for sale! I have no problem with Paragon changing their minds, or wanting to make more money, but I always amused that people with limited mental capacity assuming they are anything but.... A straight shooter could have told me the real deal. Like a real man would! Buying a car is stressful enough, I don't need the addtional aggravation. Car dealerships are a dime a dozen. Why deal with people who insult my intelligence, or waste my time! It's not as if we wer begging them for a car - we were going to pay cash!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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