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Westbury Toyota Scion Sales Reviews

  • 1121 Old Contry Rd
  • Westbury, NY 11590 (map)
  • (855) 392-1113
  • Chat with Dealer
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Sales Rating Disappointed Written by atticus5 on 04/07/14 07:16:33 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

My wife and sister in law went to the dealership. He charged my wife several thousands of dollars over the MSRP and sold her every protection plan he could think of. I went to the dealership to complain and spoke to the salesman.[Who seemed to be a manager judging by his office.]. I asked him how he...
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Sales Rating Second time's the charm! Written by edvasta on 10/28/13 11:30:44 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was my second purchase at Westbury-Toyota Scion and I wasn't disappointed at all either time! My first purchases was a one-year old Toyota Yaris. Great car. Great deal! This time I decided to treat myself to a new 2014 Scion IQ. Bruce L greeted me in the parking lot and guided me what seemed e...
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Dealer Response

Hello Ed, Thank you for leaving us a review on edmunds.com and for purchasing your 2014 Scion IQ here at Westbury Toyota. We value you as our customer and wish you the best of luck with your new vehicle. Stephanie Lupo- Internet Sales Manager - Westbury Toyo... Read more

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Sales Rating Bait and Switch as well Written by nobareal on 08/20/13 02:34:05 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went in to test drive new cars and to get an opening offer. The salesperson made what I considered a very attractive offer (several thousand $ less than TMV), but it was my first day car shopping and I wasn't ready to close a deal. She took the sheet of paper away before I could have it. I emailed...
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Sales Rating Great performance Written by mullo on 01/10/13 07:45:23 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Leased a 2011 Venza of which I am vey pleased.Dealt with Trevor P. who is simply the best-gave me a great deal which I could not refuse.I plan on buying the new avalon and will definitely buy from Trevor.The dealership is very professional and trustworthy.
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Sales Rating Bait & Switch Tactics Written by phd2 on 10/06/12 08:14:22 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

The worst car buying experience ever. I was quoted one price by email, and once I arrived at the dealership to finalize the deal, the manager kept changing the price of the car. He also low balled me on the price of the trade and kept changing the offer as he pleased. Do not recommend buying from th...
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Dealer Response

On behalf of Westbury Toyota and the Internet department I would like to personally apologize for any miss communication you experienced during your last showroom visit. We take our customer experiences very seriously as Westbury Toyota takes pride in maintain... Read more

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