Sun Buick GMC Service Reviews
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Sun Buick GMC Service Reviews

  • 3333 Sunrise Hwy
  • Wantagh, NY 11793 (map)
  • (888) 595-1678
  • Chat with Dealer
  • Awarded in 2016

Service Reviews

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Service Rating Overall Service By CMichelleS on 03/12/16 07:37:12 AM PST
Recommend this dealer? No

Compared to every other car I've leased, GMC provides the worst service I've ever had. You have to park your own car, anytime I bring it in they don't vacuum it, or wash it, after service you have to find your own car in the lot. I have 3 leases currently, and Ford and Chevy provide great service....
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Dealer Response

Hello Ms. Siegel. As you can tell from the hundreds of various online reviews, the great majority of our clientele really appreciate the job we've been doing. We know we can't satisfy everyone but often it's a matter of setting expectations. So, to be clear, w... Read more

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Service Rating great service By tony_123 on 12/12/15 08:20:40 PM PST
Recommend this dealer? Yes

I made an appointment to have my car's oil changed on Thursday the 10th of December, and to my surprise was able to have it done on that day. My appointment was for 3:30pm was there at about 3pm, once I checked in I was out within 20 minutes.. I never experienced that before...
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Dealer Response

We appreciate your time to share us this review. I am pleased that our staff was able to provide you a friendly and quick service experience. Thank you and please donít hesitate to contact us if you have any questions or concerns about your car. Take care! ... Read more

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Service Rating sun experience By Gaspare on 12/05/15 12:45:37 PM PST
Recommend this dealer? Yes

The experiance at Sun wasuick efficient and polite. I made an appointment and they followed up to ensure they would be able to service me.
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Dealer Response

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. And if you haven't already, follow us on Facebook for access to exclu... Read more

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Service Rating Cordial By emilu on 12/02/15 05:10:37 PM PST
Recommend this dealer? Yes

Experience was cordial. Would like to suggest Sun Buick Wantagh to consider giving a simple quick exterior water rinse or hose spray to vehicles after service. This will greatly improve customer satisfaction, loyalty and retention and as currently practiced by other dealerships.
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Dealer Response

Thank you for sharing your experience with us. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, David... Read more

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Service Rating Sun GMC Service By KeithP77 on 09/22/15 09:11:13 AM PDT
Recommend this dealer? Yes

The air condition was not working on my 4 month old acadia. I brought in without an appt and the service team was able to fix the issue in under two hours before I had to pick up my kids from school. I cannot express how pleased I am with the service I received.
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Dealer Response

I appreciate your kind words. I am glad that we could get your Acadia fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care! Sincerely, David M... Read more

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