Romano Subaru Sales Reviews Dealerships
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Romano Subaru Sales Reviews

  • 960 Hiawatha Blvd W
  • Syracuse, NY 13204 (map)
  • (888) 457-7916
  • Chat with Dealer
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Sales Reviews

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Sales Rating outstanding experience Written by martind3 on 03/05/15 08:33:38 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our purchase of a used Honda Fit was a very pleasing experience. We got a very good deal and even though there was a small glitch in having the car serviced and ready for delivery on the day we were to pick up the car this dealer stepped up and went well above and beyond to make things right. I wo...
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Sales Rating FIRST SUBARU PURCHASE Written by geoffcasey on 07/02/13 01:51:37 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our new-car lease experience at Romano's Subaru was professional, pleasant and completely opposite those described in the negative reviews. It makes me wonder if the bad reviews came from Romano's competition. Here are the "nuts and bolts" of our buying experience: My wife and I live in Fort Drum, a...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating 2nd time around another bad experience Written by syrakap on 11/20/12 04:49:20 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We made a very serious error going back to this dealer for another Subaru. We love the Subaru but the dealer was again, very deceiving. Dealer called us offering early incentive on a lease, promised to pay remaining lease payments. They never paid final payment and we are pursuing legal remedies. I...
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Sales Rating Great buying/service experience Written by tr3a1 on 05/17/11 02:53:31 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We recently purchased our 2nd Subaru Outback from Romano Subaru. The buying experience was terrific. The salesman was upfront with all pricing and responded directly to all of my questions. All aspects of the sale were covered and nothing was left to interpretation. He went above and beyond and work...
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Sales Rating very unhappy Written by dcopp88 on 08/20/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

In the begining the experiance was good. They told us one thing and when we went in to close the deal we were told something else. After failed attempts to reach our sales person ( called all day and got no call back) I decided this was not a good fit and cancelled the deal. The sales person cal...
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