Romano Mazda Service Reviews Dealerships
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Romano Mazda Service Reviews

  • 3120 Erie Blvd E
  • Syracuse, NY 13214 (map)
  • (888) 631-7968
  • Chat with Dealer
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Service Reviews

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Service Rating Great Service since 2010 By mazdaowner9 on 09/22/14 10:51:06 AM PDT
Recommend this dealer? Yes

I have been bringing my Mazda's to Romano since they opened in 2010. First my CX9 and now my CX5. The service staff has always been awesome and very fair about pricing. I also had some small repairs done to my front bumper from a parking lot hit and run, repair turned out great. Keep up the good wor...
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Service Rating Bad Service and Customer Service By Nevercomeback on 09/15/14 05:56:29 AM PDT
Recommend this dealer? No

This is the second letter I'm writing. I wrote a few months back about how your service department not fixing my car right the 1st or 2nd time I brought my car in. But what really makes my experience bad is your customer service called and I called you guys back and still haven't heard anything. I w...
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Dealer Response

Good Afternoon, We are sorry to hear about your experience and we would like the opportunity to discuss your situation with you directly so we can provide you with the customer service you deserve. We know that customer service is one of the most important as... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Crappiest service ever By markus81 on 04/03/13 06:21:32 PM PDT
Recommend this dealer? No

I bought my car here brand new, and after servicing my car here couple times, when I had a real problem with my brakes pulsating at 11,000, they did not want to address it and wanted me to pay for it. I called Mazda and they approved to have the rotors turned. After that they kept trying to tell me ...
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Service Rating Romano Mazda,patch up and send you off By daniloesperon on 12/26/11 06:09:49 PM PST
Recommend this dealer? No

Brought my vehicle in for promised service and mechanical concerns we had of out own.Nothing repaired,service less than par.
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