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Fuccillo Hyundai of Syracuse Service Reviews

  • 2601 Erie Blvd E
  • Syracuse, NY 13224 (map)
  • (877) 801-4745
  • Chat with Dealer
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Service Rating Billy's F By RitaAnne on 09/12/14 10:34:46 AM PDT
Recommend this dealer? Yes

Just the easiness of the service department at Billy's! Friendly, honest and just, can't do better than that especially with a servicing a motor vehicle! Nick's staff is great!!
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Dealer Response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every guest with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Do not hesitate if you have any furthe... Read more

All Comments (1)
Service Rating Watch out:Buyer beware By carperson13290 on 08/30/14 05:24:19 PM PDT
Recommend this dealer? No

For quite some time I suspected Fuccillo's was overcharging for repairs. My recent experience makes me think my previous suspicions were warranted. In the past, repair bills were considerably higher then expected given the car's symptoms-particularly when the car was under warranty. It seemed as i...
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Dealer Response

We appreciate you taking the time to bring this to our attention. We regret to hear that you are displeased with your experience at our dealership, as we aim to provide accurate and professional services to each and every customer we help; I would like to assu... Read more

All Comments (1)
Service Rating Best service dept ever dealt with By Cuebaca on 12/05/13 08:15:36 AM PST
Recommend this dealer? Yes

Prompt greeting at service door. Quickly processed my recall repair order. Excellent shuttle service. Good phone communication regarding completion of repair and arrangement of return shuttle. Even had washed my car
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Service Rating Horrible Mistake By hyundaihater on 02/12/13 09:27:42 AM PST
Recommend this dealer? No

I took my 2008 Hyundai Elantra in for an inspection, oil change, and also a slow leak in the one the tires. Mind you, My car is a tad bit under a year old- And when purchased new tires were not put on my car that I invested $12,000 in but since I am a girl I did not notice until a month later when m...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Poor Service, Unreliable Correspondence, No Accountability. By chillyfeez on 08/25/11 10:30:27 AM PDT
Recommend this dealer? No

Took my wife's 2010 accent in for a tire repair (plug a nail hole) and 3000 mile service about a month and a half ago. The hubcap, which is held on by the lugnuts, was put on such that it was covering the air valve. I didn't notice that right away, but once I did, I decided it wouldn't matter for a ...
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