Bill Rapp Super Store Subaru Sales Reviews
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Bill Rapp Super Store Subaru Sales Reviews

  • 3449 Burnet Ave
  • Syracuse, NY 13206 (map)
  • (877) 356-0745
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

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Sales Rating Excellent Car and Service Written by happynana2 on 04/26/16 07:07:44 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just purchased a new Subaru Legacy and just love the car. Fun to drive and our car insurance went down after adding this our policy-must be all the safety features. Everyone at the dealership was wonderful to deal with-had paperwork all ready and spent plenty of time going over the car and all its f...
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Dealer Response

Congratulations on your new Subaru Legacy! It's wonderful to know that you feel confident in your decision to choose Bill Rapp Super Store as your dealer. As the paperwork goes, we try our hardest to process it as quick as possible and do appreciate your pati... Read more

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Sales Rating New car purchase Written by billg291 on 03/16/16 02:40:39 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was my first visit to Bill Rapp and first time buying a Subaru Legacy. Jesse was very helpful and courteous, not overbearing like other salesmen at other dealerships. Jesse was very informative about the cars. Most of all they back their slogan by making you feel like part of the family.
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Dealer Response

It was a pleasure to read about your first buying experience working with Jesse. Congratulations on your new Subaru Legacy! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. ... Read more

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Sales Rating Purchased 2016 Legacy Written by jbrown16 on 02/05/16 07:07:06 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Was rear ended and my first new car a 2011 Legacy was totaled. Went to Bill Rapp Subaru because after the car saved our lives. I would not buy another brand. Met with John Frigolette and his no hassle approach won me over. That's why I purchased my new 2016 Legacy from Bill Rapp Subaru. Thanks again...
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Dealer Response

I am sorry to hear about the accident but it is reassuring to know John provided you with a hassle-free and great shopping experience. Bill Rapp Subaruís primary concern is delivering flawless customer service; that means giving each of our guests the time and... Read more

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Sales Rating Great Service! Written by mammacass72 on 08/05/15 04:09:39 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Recently my husband and I were looking to buy another Subaru. The Salesperson John, was very professional and really listened to what we wanted, and he came through with the perfect vehicle. I would recommend anyone to come here, and deal with this dealership. They were friendly and very respectf...
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Dealer Response

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new vehicle for you. If there is anything more we can do for you please feel free to come back and see Bill Rapp Subaru any time! Take care. Bria... Read more

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Sales Rating Excellant Salesman Written by pfarkas096 on 04/19/15 02:39:05 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is the second time I went to Bill Rapp and leased a new Subaru. The salesman was Tony Madonna and he is the greatest salesperson that I have ever worked with. Both times I worked with Tony he did not push me to sign papers, he was very knowledgeable, explained everything to me and most imp...
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Dealer Response

Thank you so much for your awesome review and congrats on your new vehicle! Tony is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techni... Read more

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