Bill Rapp Super Store GMC Buick Sales Reviews
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Bill Rapp Super Store GMC Buick Sales Reviews

  • 3449 Burnet Ave
  • Syracuse, NY 13206 (map)
  • (855) 640-1912
  • Chat with Dealer

Sales Reviews

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Sales Rating Buyer Beware Written by mrnothappy on 03/15/16 09:30:28 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I choose to lease the Buick Encore Salesman Sam Aldo presented me with an acceptable down payment amount and monthly payment amount. he said the amounts include all fees, taxes etc. . he did not disclose that there is a disposition fee at lease end $495!!. i first learne...
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Dealer Response

Your feedback is greatly appreciated. Our customers are our top priority and itís disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about your experience and work with you to help you feel better abo... Read more

All Comments (1)
Sales Rating 2016 GMC Terrain Written by Merrja14 on 03/05/16 11:50:44 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Everything has been fairly well with my vehicle thus far. Only exceptions would be minor issues I've already ran into in the two monthes I've had the vehicle such as issues with the Bluetooth and the recent issue with my driver side window.
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Sales Rating GMC Sierra Written by Kevin_70 on 12/18/15 08:06:18 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

All staff are very friendly and made it enjoyable to purchase a vehicle. I didn't get a pushy sales person as I experience at other dealerships. The team at Bill Rapp seem to all get along.
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Sales Rating Great job done by BILL RAP and company. Written by EFREYNOLDS on 11/30/15 04:46:10 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

When the sales person came back from a personal sickness he jumped through hoops to make me have a great experience in the shortest of time. All the staff was very friendly and eager to help me get in my new Canyon. I love it!!!!!
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Dealer Response

EFREYNOLDS, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusiv... Read more

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Sales Rating I do not know what Review Title means???? Written by MarieT2015 on 11/27/15 05:46:17 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

When I first entered your door Leonard met me and introduced himself. Began answering my questions and even took me outside to look for 2015 LaCrosses which I was interested in replacing my 2009 Lacrosse. But while outside he received a call and had to leave me and this is when I met Gary Marsh. ...
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Dealer Response

We are pleased to hear that you had an excellent experience with Leonard and Gary. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent... Read more

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