Smith Haven Mazda Sales Reviews Dealerships
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Smith Haven Mazda Sales Reviews

  • 827 Jericho Tpke
  • St James, NY 11780 (map)
  • (888) 537-1581
  • Chat with Dealer
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Sales Reviews

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Sales Rating Mazda3 Written by VTski on 02/10/15 12:02:58 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ben was extremely helpful pairing our phones and helping me understand the Infotainment system as well as the other unique systems of the car. Clearly, he knows his stuff and can clearly articulate his knowledge.
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Dealer Response

Thanks for this nice review! Ben truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Kind ... Read more

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Sales Rating "Excellent experience" Written by nycrahim on 01/01/15 06:50:19 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My experience at SMITH HAVEN MAZDA was nothing short of PERFECT!!!!! My salesperson, Jon Colorado, he is THE BEST he is very professional and extremely knowledgeable. I have always HATED going to dealerships but Johnny C made this my best experience EVER!!! I received the best deal possible for ...
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Dealer Response

Thank you for your kind words and for taking the time to inform us of your ongoing great experience. We are sincerely pleased to know that Johnny's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your t... Read more

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Sales Rating Bait and Switch Written by Carfind14 on 12/28/14 11:28:08 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Went to see used 2014 Mitsubishi Outlander GT as advertised on several websites. Our salesman (for used cars only) said, "let's see if it's still here" he did not know anything about the model and wanted to show us an Outlander Sport. Then he walked us over to a used 2015 (red which only came out in...
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Dealer Response

On behalf of our sales team here at Smith Haven Mazda, I apologize that you feel like your time was wasted. We try to make sure to satisfy every customer and take their time very seriously. Please contact me at your convenience if you would like to discuss you... Read more

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Sales Rating Where do i begin? Written by Student_Joe on 11/12/14 08:04:41 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I traded my beautiful Civic for a Mazda3 here. I went to service today for a busted horn (i have no idea how it gets busted when my 1989 Toyota Camry still has a perfectly working horn), and they said..."its common when the rain gets in there and rusts the horn". I don't know much about cars, but I'...
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Sales Rating Great Experience at Smith Haven Mazda Written by CatherineMar on 09/30/14 05:59:53 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our sales associate, John F, was extremely pleasant to work with, as was the manager, Gina. They made the experience painless, worked with us, and when all was said and done, I left with a car without needing to first explore other dealers. Financing was quick and informative. Wonderful experie...
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Dealer Response

Catherine, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. John and Gina are great people person and they strive to create a positive buying experience for every customer. They will be very ... Read more

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